Search results for query: suspensions

  1. H

    Thoughts on my Spam reporting strategy

    Thanks for sharing everyone. So this "thought on my spam reporting strategy" is that it's pretty much a waste of time reporting verified SAB's that are showing an address. If that's so, then it sounds like it might be an idea (good or otherwise) to stop fighting and start doing the same thing...
  2. Jaimie S

    Best GMB Account Structure for an Agency?

    ...the GMB website for them for sure. They sometimes have a business@gmail, sometimes it is their personal one we invite as a manager. Do you log into their personal/business email in absence of the domain one? How lucky you are with no suspensions haha! They are all over the place for us...
  3. Teresa Gaunt

    Best GMB Account Structure for an Agency?

    Hi, Jaimie, and happy Friday! We ask our client for the domain email they want to use for their listings and we use it to create their listings for them. If your client doesn't have a website, I wonder if it would help if you take advantage of the GMB website? Is their non-domain email at...
  4. Jaimie S

    Best GMB Account Structure for an Agency?

    I see, are you walking the clients through the process or using one of their domain logins? We find most of our suspensions occur for customers don't have website yet or domain emails. That's what we are really trying to find solutions for at the moment while we convince the owners to invest in...
  5. Teresa Gaunt

    Best GMB Account Structure for an Agency?

    When we create GMB listings, we set up the GMB account and listing(s) with a business email address and as the primary owner from the start.
  6. freerunr

    Best GMB Account Structure for an Agency?

    ...is trained on recognizing anything that seems fishy. It doesn't eliminate all the risk because so many users outside our org have access. But to date, I think the biggest issue was the President's Day massacre (several suspensions in Feb. 2020), which impacted many businesses/agencies...
  7. Jaimie S

    Best GMB Account Structure for an Agency?

    ...up a listing, at what point do you add the owner as a user/primary owner, at time of page setup or after verification. Which triggers less suspensions? @JoyHawkins if you have some advice too on the best time to add the business owner as the primary owner to minimise suspension. Thanks...
  8. Tony Wang

    SAB has moved location, should there be a way to re-verify?

    In addition to possible suspension, you'll also lose visibility in the local pack near the old location, and you may not get ranked near the new location very quickly. So I'd expect less visibility overall for a while.
  9. JoyHawkins

    SAB has moved location, should there be a way to re-verify?

    If all you did was clear the address, they would still be ranking based off the old location. You are correct that adding in the new location, then clearing it after verification is possibly going to trigger a suspension. If they want business in the new area, I would still suggest you do it -...
  10. nathangdavidson

    SAB has moved location, should there be a way to re-verify?

    I took on a client - a window/door/conservatory installation company - to help with their local SEO. The first thing I discovered was that they had recently moved out of the office/showroom where their business was listed. I advised they change their listing to a SAB listing and specify a...
  11. Teresa Gaunt

    Best GMB Account Structure for an Agency?

    ...outweigh the negatives on the agency account. There may still be some risk, but probably no more than a non-agency account. This article is very helpful and provides info on how to avoid GMB account suspensions - [2020] Ultimate Playbook for Google My Business Suspensions - Sterling Sky Inc
  12. KymM

    Best GMB Account Structure for an Agency?

    I appreciate the responses! I'm glad to hear it works. I guess at this point my biggest concern is if having all of our listings in the agency account poses the same risk of mass suspension that having multiple listings in an individual account does. I imagine Google hasn't come out and said...
  13. Jaimie S

    Best GMB Account Structure for an Agency?

    Hi Kym, We do a similar process and yes also recently experienced account suspensions that affect all the listings managed under one Gmail. I have no solutions but looking forward to hearing what other people can recommend!
  14. A

    Listing Suspended for Suspicious Activity / Quality Issues (But We Didn't Do it)

    Nikki at Sterling Sky wrote a helpful article about updates to GMB listings. We've dealt with 2 separate suspensions in the last month and both took less than 48 hours to reinstate. You'll want to have evidence such as your business license or registration with the Nevada Secretary of State to...
  15. JoyHawkins

    Dumpster Rental Companies Targeted With Suspensions

    Hey Luke, Yeah, I have definitely seen Google crack down on listings that seem to impact some industries more than others. A lot of it is automated so the more fake listings that get created in an industry, the more suspensions we see, generally speaking.
  16. L

    Dumpster Rental Companies Targeted With Suspensions

    It appears dumpster rental companies were targeted in suspensions on Friday. Can someone shed light on the credibility of this video? Does Google sometimes target different industries? Would the targeting come from another source? ahhhh, the pleasure of the cat and mouse game of GMB. Never a...
  17. Louis Ramirez

    Client not updating their GMB to new address? Now suspended.

    @JoyHawkins I have a similar situation with a plumber. GMB is a service area, he had the address changed to a PO box: hence the suspension. We updated to Service area once again and submitted supporting documents: picture of his vehicle (wrapped) business lisc. / contractors lisc. etc. I...
  18. I

    GMB Listing for a different company at the same address

    I have a client with two different businesses -residential and commercial. Both businesses are separate legal entities, with different names (but both the names start with the same letters eg - A&B Heating and A&B Commercial Services), both have different phone numbers (but same first 6 numbers...
  19. P

    SAB not showing up on maps or in searches

    Hi everyone, Our agency GMB listing disappeared from Google maps. It's set up as a SAB because our office is our home. Just a few months ago it used to show up in searches for various keywords. Now the listing will show up only if I search the name of our company but will not appear for any...
  20. JoyHawkins

    Your Google My Business Account Has Been Suspended?

    I saw a couple of these on Twitter in the last few days. Account suspensions are tricky and Google won't always reinstate them so you might need a new account where you start over. The only way to tell is to apply for reinstatement and see what Google says.

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