Can you remove (omit) a number from the Knowledge Graph?

[jrobbins]

Hello,

Hope I am in the right forum here. I have a customer who wants to remove a number (Omit) from their Knowledge Graph? I didn't think that was possible but thought I would ask here. the problem is that the number is one that customers are calling and it is causing issues.

 

[JoyHawkins]

It is possible. Instructions on how to remove your phone number from a GMB listing are here.

 

[jrobbins]

Thanks Joy but I am not referring to a GMB generated panel. I am referring to a KG...the generic one that WIKI has a lot to say about....

 

[JoyHawkins]

Oh, gotcha. I haven't tried that. Let me ask around.

 

[jrobbins]

Thanks. My sense is you can't but if you can that'd be great somehow.

 

[JoyHawkins]

Lily had some good feedback:

 

[jrobbins]

It is claimed. Removing the number from the website is not an option. I was just wondering if there is something "other than a #" we could put in its place or if the ability to not have ANY # is an option. I have asked WIKI for this and awaiting a response.