Close More Leads Faster With LeadFerno’s Text Messaging

[Dave DiGregorio]

In this fast-paced, technology-driven world, no one wants to fill out forms, be put on hold, or wait for someone to get back to you. Users want answers, fast. Enter Leadferno.

Leadferno allows businesses to connect with customers instantly, via text messages right from their phones. We’ve used Leadferno on our site in the past and it’s amazing how quick and easy it is for a lead to contact you. Users feel super comfortable communicating right from their native texting app on their phone, while the business can stay organized, assign to team members, and reply back right from the app or the desktop version.

Here are some other helpful links to get familiar with Leadferno:
→ Features
→ Pricing
→ Request a Demo

Increase Conversions
Convert more website traffic to leads with Leadferno’s web to text widget the Leadbox. Leverage floating calls-to-action that market your ability to communicate by text messaging to start more conversations than your website forms, email and other CTAs.

Partner Program For Agencies and Local SEOs
Leadferno makes it easy to bring conversion and business messaging to your clients. Get access to your client’s lead data to help them convert the traffic you are driving while building revenue for your own business with a 15% monthly affiliate fee.

Leadferno is co-founded by @AaronWeiche, long time local SEO and past CEO of GatherUp.

This has been another installment in the Local Search Forum promoted post series.

 

[Colan Nielsen]

@AaronWeiche This sounds fantastic. Are you seeing a major difference in quality of leads when you compare traditional live chat to text messaging?

 

[AaronWeiche]

Thanks Colin. I'd say we see more leads, which can also lead to more closed leads ... so quality is impacted. We're not after less leads.

A couple things that we see in those switching from live chat to texting from the website are:
1. More interactions - text is easier/familiar and aids in more questions and conversations
2. Fewer "abandoned" conversations, you can text the prospect as needed, not just when they are in the chat window
3. The ease of conversation allows you to mature the lead easier. We see some do this through text conversation and others move from texting to a qualifying form once the conversation is started. Our customers are also using Zapier to bring form answers back in to their Leadferno account so they can just interface with one tool.
4. Texting is far easier to manage for the business, and easier to exceed consumer expectations. See this study on reply time expectations of chat vs. text we completed.

 

[Colan Nielsen]

Very cool. Thanks Aaron!

 

[ElizabethRule]

Love a good integration with native text messaging app!

@AaronWeiche does this work with all Android and Iphone versions? Does it only work with the native text apps, or does it work with 3rd party apps like WhatsApp, Textra, Pulse, etc?

 

[AaronWeiche]

Hi Elizabeth- Thanks for the question.

Our app is both iOS and Android for the business to use/manage/text, the consumer is just communicating through their own messaging/SMS app. We currently are integrated with Facebook Messenger and in the process of Google Messaging. We haven't looked at WhatsApp or others yet, but will keep our eye there for sure. Thanks!

 

[ElizabethRule]

Thanks Aaron!