We have one of our clients that is a relatively new business. Since last Fall when their GBP was created they have only been able to get 2 reviews to come through on the account. We have had at least three other customers/clients that have left reviews and screen shoted them. but Google has not let those reviews through. We contacted Google Support and offered to provided those names, dates, screen shots etc to try and get those reviews on the listing as well as figure out why they are getting held up? But the best support would give was that it was a spam filter and to keep trying. Ugh. So, from all the research I have done the listing might just be getting "sandboxed" until they get over the 10 review mark ,but how can we get there if no new reviews are getting pushed through? We are left scratching our heads as to what in the world to try and help this business. Any and all advice or help from Product Expert on this would be much appreciate! Thanks!