Linda Buquet

Moderator
Local Search Expert
Joined
Jun 28, 2012
Messages
13,313
Reaction score
4,241
I've known about a REALLY smart strategy my friend Matthew Hunt uses for awhile and wanted to share, but wasn't sure it was public knowledge. He just blogged it and did a video so wanted to be sure you all see this.

It's a really slick way of funneling or trying to screen out negative reviews so they aren't as likely to hit Google. AND this system gets that negative feedback directly to you, tied to the customers name & email, so you can fix your customer service problem AND make it right with the customer.

BUT if the customers feedback is POSITIVE, then you funnel them to the reviews sites of your choosing on a really nice review page, that includes a video about HOW TO POST A REVIEW on whichever review site they select.

Here, I'll let Matt explain and show it to you. VERY cool!

Small Business Online Coach Review Funnel System


I've seen this strategy implemented on some of his client sites where they did VERY dynamic design and a really good job on the review gathering pages.

Here's a great blog post Matt did today about all the Google review problems and how to avoid losing YOUR precious reviews.

Missing Google Places Reviews? You’re Not Alone. Here’s What You Need to Know

What do you guys think?
Brilliant strategy or what???
 
Last edited by a moderator:

localbiznets

Member
Joined
Sep 10, 2012
Messages
3
Reaction score
0
This looks very like the ReviewHUB WordPress Plugin I bought back in June. It's a terrific strategy.
 

Cagro

Member
Joined
Apr 26, 2013
Messages
19
Reaction score
16
Thanks to Matt and Linda for this. I emailed Matt just last night that his mentioning of how he handled Review gathering for his customers during the webinar was very exciting. So happy he did the video - and Linda posted it here.
 

Cagro

Member
Joined
Apr 26, 2013
Messages
19
Reaction score
16
Matt I am wondering how you handle getting visitors to these initial Review Funnel landing pages for those customers who do not sell online (ie: redirect them to this page after completing a sale). Do you send an email after a sale? Send a SMS message to subscribers? Do e-blasts to existing customers? All of the above?
 

Former Member

Member
Joined
Mar 15, 2013
Messages
108
Reaction score
27
Hi Matt, this is some excellent advice!

I'm having a hard time finding the ReviewHUB wordpress plug-in. Does is not exist anymore?

If not, are there any other plug-ins people recommend for this strategy?

Thanks!
 

SmallBizGeek

Member
Joined
Mar 19, 2017
Messages
53
Reaction score
18
I did just this, and some moron who I've never done business with left not one but two negative reviews on Google.

I found out it was a kid from the USA with a bee in his bonnet.
 
Similar threads
Thread starter Title Forum Replies Date
L 100 Dynamite Ideas for SMB Blog Posts - Get Those Clients Blogging! Local Content 0
Linda Buquet 100 Dynamite Ideas for SMB Blog Posts - Get Those Clients Blogging! Local Content 0
Lanerizz Google Analytics 4 Organic SEO 1
M Google Local Services Ads - Lack of Leads Paid Search and Local Service Ads 9
rustybrick Google Local ranking update? Google Algorithm Discussions 6
harmony How Does Google Choose Service Options in a Review? Local Reviews 6
abbiebeltran Google Reviews Now Have 'Service-Testimonial-Tags' at the Top Local Reviews 1
Tim Colling I'm getting calls from "Google Maps" at 650-206-5555, asking about clients' hours - are they legit? Google My Business & Google Maps 2
JoshuaMackens Google Posts & Ranking Local Search 10
A Listing suspended due to account manager spamming? Google advise to create new GMB Local Search 13
djbaxter Webinar Get together with Google Search at Search Central Live - February 23, 2021 Events 0
djbaxter Google Maps Removed 55M Reviews & 3M Fake Business Profiles Spam on Google 2
Professor M Google slapped in France over misleading hotel star ratings Google News: Important Changes & Features 0
D Google Spam Fighting Question Google My Business & Google Maps 6
C Fake google reviews on google my business Contact Us Messages 2
U Google showing location of Service Area Business Service Area Businesses 2
Lluc Google launches Years in Business in Search Google My Business & Google Maps 3
PaulSteinbrueck Average Google rating no longer in Google Knowledge Panel? Local Reviews 8
Professor M Is Google thinking of adding payment capabilities to GMB listings/website? Google My Business & Google Maps 2
NickB-Tampa How can I unsync Google My Business from my Bing Places listings? Google My Business & Google Maps 4
D Google "Find Results on" Error Local Search 3
F Turkish post: Google My Business local seo Recycle Bin 0
D Google Maps, Years in Business Google My Business & Google Maps 4
H Google COVID 19 posts getting suspended Google My Business & Google Maps 2
F Google My Business local seo Google Local 101 3
Vickyboli Google maps pin misplaced Google My Business & Google Maps 6
M Google rule for collecting reviews from a dedicated tablet inside a store ? Local Reviews 8
djbaxter Google on Interstitial Ads: Do what we say, not what we do Organic SEO 0
djbaxter Google Posts No Longer Expire After Seven Days Google My Business & Google Maps 5
B Discrepancy in Google SERP Info Local Reviews 2
M Can I Use Google Voice for Google My Business Phone Number? Google My Business & Google Maps 2
L Google Maps 'Details' section - Can you add to this or edit? NAP, Categories, Dashboard Data 3
A Google My Business Provider Program API Access İssues Recycle Bin 0
djbaxter Schema.org vs. Google's Structured Data Rich Results Organic SEO 0
M Google changes client's 5 year old, verified GMB to a duplicate listing Google Duplicates & Merges 7
R Facebook reviews dropped to 0; Google filtering reviews temporarily? Local Reviews 2
W Accepted Health Insurance Feature on Google My Business Google News: Important Changes & Features 14
M Google keeps reverting our clients address, no matter how many times we send a postcard Moving or Name Changes 4
K Google & Google Users Removing Items From Service Menu Google My Business & Google Maps 4
Jon Hall Google Messaging: Are you turning it ON or OFF? Google My Business & Google Maps 26
NickB-Tampa Why does Google keep updating changing the main category on our listings to ones that don't make as much sense? NAP, Categories, Dashboard Data 2
Colan Nielsen NEW Google My Business is Testing "Services" Justifications Google News: Important Changes & Features 6
ryannbull Is there a bank of definitions for Google My Business Categories? NAP, Categories, Dashboard Data 3
ryannbull We have added a question to our client's Google My Business Q&A section and it keeps disappearing. Is anyone else experiencing this problem? Help & Support for Google Local 4
djbaxter AMP Under Fire in New Antitrust Lawsuit Against Google Google News: Important Changes & Features 1
Adam C. Google Cost Per Click Paid Search and Local Service Ads 2
Koray Tuğberk GÜBÜR Review Schema Mark up and Google My Business Reviews Local Search 4
B Google My Business Product Photo Errors Google My Business & Google Maps 3
djbaxter Google December 2020 core update now fully rolled out Google News: Important Changes & Features 0
Dino Google not updating an address. Any ideas? Moving or Name Changes 2

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom