More threads by jeff_b91

jeff_b91

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Hello!

I am trying to verify a location by mail for a Google My Business listing. I have requested the postcard 3 times, each time waiting 5 days between but have never received the postcard. I only have the option to verify by mail. When I opened a Google support ticket, I was requested to fill out all of this information 2021-08-02_11-23-40 , but the business is a service-based business, so I can't fill out any of this. Does anyone know of a workaround for this? I've done the video verification for a physical location before but never for a service-based business.

Thanks!
 

jeff_b91

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Thanks! I have tried contacting Google through that form, but when I finally got to chat with a representative, they wanted me to fill out that form that I screenshotted in my post. I can't fill out the form because I am a service-based business and I don't have the items that they are requesting. I don't have a storefront, just like most service-based businesses.
 

JoyHawkins

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I would just send photos of your location (your house) and add in a note explaining you're a service area business. I'd also include photos of company vehicles if you have them.
 

Darren45780

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From previous experience with clients from our Google my business agency

Google my business postcards will arrive within 14 working days.

If you didn't receive your postcard verification.

- In 20 days ask for another postcard as the old code will now be invalid
- Or, after 14 working days, you contact Google to do a manual verification

You can do a manual verification and its very simple to do...

Go to Google my business contact form at support.google.com/business/gethelp
Put in verification on step 1
Confirm the reason on step 2 so you can then bypass the recommended section then press next
Then click email and fill out the form
 

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