lonerangerseo
Member
- Joined
- Sep 16, 2022
- Messages
- 34
- Solutions
- 1
- Reaction score
- 4
We are seeing that more and more even after minor edits re-verification is required now on Google via phone, business video or sometimes email.
The main issue we are having is that when we request by phone or sometimes email, we just do not receive a code.
I am literally there with the business owner in their shop and we request phones calls and the phone does not ring, we always retry multiple times - this has happened 3 times in the last week.
In addition, regards video verification, these seem to be successful only 50% of the time - we currently have a situation where we have video verified, visited the location to ensure it's being completed correctly so the business owner doesn't get it wrong and then it's still not going through. We usually are not even receiving a notification that anything is wrong we check back after 3 days and it's asking us to repeat the process (usually video) or it then says no other ways to verify!
Is anyone else experiencing this? Could it be something on our account that's causing all of this?
The main issue we are having is that when we request by phone or sometimes email, we just do not receive a code.
I am literally there with the business owner in their shop and we request phones calls and the phone does not ring, we always retry multiple times - this has happened 3 times in the last week.
In addition, regards video verification, these seem to be successful only 50% of the time - we currently have a situation where we have video verified, visited the location to ensure it's being completed correctly so the business owner doesn't get it wrong and then it's still not going through. We usually are not even receiving a notification that anything is wrong we check back after 3 days and it's asking us to repeat the process (usually video) or it then says no other ways to verify!
Is anyone else experiencing this? Could it be something on our account that's causing all of this?