Joined
Sep 8, 2016
Messages
93
Yesterday Google announced a new "Questions and Answers" feature for Google My Business:

https://smallbusiness.googleblog.com/2017/08/answer-customer-questions-on-google.html

I posted a question from a different account than the one that "owns" my local listing to test it out. That worked fine. But when I'm logged into the GMB account manager as the owner, I don't see anything about Questions and Answers there.

Anyone know if there's a way to manage Questions and Answers from the "back end?"
 
Joined
Sep 8, 2016
Messages
93
Thanks Joy. So right now there's no way to add FAQs or respond to questions posted by customers from the back end, right? You've got to do it through the app or mobile device like a customer would?
 

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