Former Member

Member
Joined
Mar 15, 2013
Messages
108
Reaction score
27
More than one listing under "Reviews from across the web"

I wanted to consult with everyone here to see if this is an actual issue. Under the "Reviews from across the web" section in Places... or Google+ Local... or whatever it's called today I'm so confused...

it seems to be showing multiple Superpages sections or headings. Does this mean there are duplicates within in Superpages that I should be looking into?

Here's a screenshot of what I'm looking at:

I can provide company name/listing if necessary.

---------- Post Merged at 01:46 PM ---------- Previous Post was at 01:44 PM ----------

I just clicked on all four Superpages listings... and they all went to the exact same, single Superpages listing with the correct NAP.

Odd.
 

Former Member

Member
Joined
Mar 15, 2013
Messages
108
Reaction score
27
Re: More than one listing under "Reviews from across the web"

Anyone have an answer to this?
 

Former Member

Member
Joined
Mar 15, 2013
Messages
108
Reaction score
27
Those represent* distinct reviews on SuperPages.

(*That's assuming everything's working OK and there isn't some bug.)

But multiple SuperPages reviews on the same day (April 21, 2013)? Seems fishy.

All the links listed go to the same Superpages citation. On the listing, there is only ONE review from April 21, 2013 and one other review from earlier that year (2 total).

That's why its so odd. It's essentially taking one legit review and showing it as four in my google account.
 

Phil Rozek

Local Search Expert
Joined
Jul 26, 2012
Messages
1,819
Solutions
7
Reaction score
1,370
Interesting case. Thanks for sending the info.

Google appears to be scraping other elements of the SuperPages page - the whole thing, not just your client's listing.

Go to his listing and do a Ctrl+F search for some of the gibberish that Google has pulled into the reviews dashboard. "LocalChoice" is from the Roto-Rooter banner ad. The "Flood Co-Dry Stuff" is from a sidebar ad. The fragments at the tops are from various buttons - "write a review," "add your listing," etc.

I'd be interested in knowing whether the "Review Analytics" -> "Volume of Reviews" area is showing 4 SuperPages reviews.

I haven't seen this before. Clearly it's a bug. But why Google is mistaking this obviously non-review info for reviews - and why only on SuperPages - is beyond me.
 

Former Member

Member
Joined
Mar 15, 2013
Messages
108
Reaction score
27
Re: More than one listing under "Reviews from across the web"

Thanks for the help Phil! I'll take a look at the volume of reviews and analytics when I get back to work and report back.
 

Ben Bowen

Member
Joined
Oct 27, 2013
Messages
50
Reaction score
16
Google appears to be scraping other elements of the SuperPages page - the whole thing, not just your client's listing.

I haven't seen this before. Clearly it's a bug. But why Google is mistaking this obviously non-review info for reviews - and why only on SuperPages - is beyond me.

I see similar mistakes in my G+ dash. For example, they say I have 7 reviews on Houzz.com, which is correct. However, when I look at the expanded list of reviews it includes comments I have made in the Houzz community threads.
 
Similar threads
Thread starter Title Forum Replies Date
nathangdavidson Is having more than one GMB listing actually against Google guidelines? Spam on Google 9
djbaxter Marketplace uncovers more than 80 fake Toronto area listings on Google Maps Spam on Google 4
U Is Google creating more listings with data obtained from elsewhere Google My Business & Google Maps 6
Silkstream Listing a business in more than one town. Local Search 6
Rich Owings Does "near me" optimization bring more organic or GMB clicks? Organic SEO 4
djbaxter Google services down Dec 14, 2020: Google Ads, Google Analytics, Search Console, more Google News: Important Changes & Features 1
Eoghan_MFeed Looking for a SaaS but more importantly Local Search experienced product managers 🔍 Local SEO Job Board 0
Chaddow More Hours feature within GMB Google My Business & Google Maps 5
Jorge User with more than 45 Spam Tokens Help & Support for Google Local 2
Ellen See More Hours - Clicking on this doesn't open panel in SERP Google My Business & Google Maps 1
JulJameson Who can tell me more? Recycle Bin 1
JoyHawkins Google Adds "Get More Reviews" Button in Knowledge Panel Google News: Important Changes & Features 3
A No More PIN Attempts - Reverification! Local Search 2
Cordell Crowley Google Beginning to Push Ads More in the GMB Dashboard Google My Business & Google Maps 1
M This location has been suspended due to quality issues. Learn more Contact Us Messages 1
Cordell Crowley GMB Phone Support No More? Google My Business & Google Maps 10
nathangdavidson Local Teaser SERP feature more common for mobile searches? Local Search 2
A No more email clue! Google My Business & Google Maps 26
H Adding MORE photos to a GMB profile - - any value Google My Business & Google Maps 25
BenFisher More Places to become More Businesses ? Google My Business & Google Maps 4
T More map views than search views Google My Business & Google Maps 1
Dan Foland Is anyone else noticing Google displaying more consecutive same-site results? Google Algorithm Discussions 6
Phil Rozek "More about [business]" dropdown in local knowledge panel: new? Google My Business & Google Maps 6
S Does Google penalize you for using the Event post hack to get your post to last more than 7 days? Google My Business & Google Maps 6
Jeffrey How to get more engagement Google My Business & Google Maps 16
Tim Colling More spam Mod Squad 2
djbaxter Seeing more contact form spam? Contact Form 7 now requires reCaptcha 3 Websites, Software, and Security 0
F Why am I seeing more and more no website businesses rank in 3 pack Local Search 12
djbaxter Google Ignores Edu Links Because They Are Spammed More Organic SEO 7
djbaxter Google AdSense payment notification but more than two years old Break Room: Chat and Off Topic 0
djbaxter Google: New URL inspection tool & more in Search Console Organic SEO 0
Conor Treacy GMB Comparison Tool (& Facebook too) - Does it exist any more? Local SEO Tools & Software 1
Garrett Sussman 5 More Unique Email Templates for Requesting Online Reviews Local Reviews 4
L Is it possible to get more that a 3 months worth of data from google my business ? Local Search 3
Eric Rohrback This... This is where i'd like to see more of our industry go Consultant's Corner 1
Nikos Appointment URLs in more business types Google My Business & Google Maps 10
G More citations, better rating than competitors yet the ranking... Local Search 11
mborgelt Why Aren't More Local Pros Talking about Content Marketing? Organic SEO 6
liriotherapy Help with more local citation please Citations 2
vivekrpatel What holds more importance for Google Knowledge Graph? Google My Business & Google Maps 0
Creativedge 20-year-old Business disappeared from "More Places" Help & Support for Google Local 9
JoyHawkins What Aspects of Local SEO Would You Want More Training In? Consultant's Corner 9
C Getting Local Search Ads to Display More Often? Paid Search and Local Service Ads 10
A Lost more than 20 verified Google business pages for one day ! Google My Business & Google Maps 6
Durandl Dog walking business - No Brick and mortar location - Covering more than 1 location Local Search 5
Broland More Google Maps Updates? Google My Business & Google Maps 1
JoshuaMackens What's More Relevant, Local Links or Industry Links? Google My Business & Google Maps 19
E Structured data for a company with 2 or more branches Local Search 6
Garrett Sussman Get More Reviews: How to Craft a Review Management Strategy for Your Clients Local Reviews 2
JoyHawkins Want to Learn More about Google Maps/Google My Business? Read This! Google My Business & Google Maps 19

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

Trending: Most Viewed

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom