Yan Gilbert

Administrator
Moderator
Local Search Expert
LocalU Faculty
Joined
Oct 15, 2016
Messages
452
Solutions
1
Reaction score
520
Any insights why Google is giving this an extra line in the SERP. Shows for desktop and mobile.

The page has no schema or anything that I can see that makes it special. Basic terribly optimized government site tbh.

3942
 

Phil Rozek

Local Search Expert
Joined
Jul 26, 2012
Messages
1,894
Solutions
13
Reaction score
1,470
Good find, @Yan Gilbert. I haven't seen anything like that, either, and I'm also stumped as to why Google has extracted that info for that particular result. It's not even a sitelink.

Fun fact: when I pull up that page, Google shows me only the phone number under that search result, and not the fax number.
 

Zhivko

Member
Joined
Mar 15, 2019
Messages
51
Reaction score
20
Nothing shows when I search for it. (Being in Bulgaria has its downsides, I guess.)
 

Yan Gilbert

Administrator
Moderator
Local Search Expert
LocalU Faculty
Joined
Oct 15, 2016
Messages
452
Solutions
1
Reaction score
520
I can't get it to show now with various searches. The center is closed before 9:00 am, maybe that has an impact. Will check later today.
3947
 
Joined
May 3, 2018
Messages
148
Reaction score
218
@Yan Gilbert - Maybe it's a fleeting Google experiment or a glitch?

I just saw something similar today: email in a GMB knowledge panel.
3952


I've never seen that before. (Maybe I should be paying closer attention?)

Plus, only a specific search-- a variation of the business name --brings it up. Most search terms I tried did not. That makes me think it is a glitch more than an experiment.

The small letters after the email address are a clickable link to the website's "Location and Hours" page. The email address itself is not clickable. Again, that hints at a glitch to me.

I know this isn't the same as what you're seeing but they strike me as similar. So, I'm not providing any answers, just sharing, FWIW.
 

Yan Gilbert

Administrator
Moderator
Local Search Expert
LocalU Faculty
Joined
Oct 15, 2016
Messages
452
Solutions
1
Reaction score
520
Yeah, odd. I can't bring up the phone number result at all. I don't have a complete screenshot, but the order results changed from the previous results (always used incognito) as well so minor algo adjustment could have wiped it.

Not seeing the email in that listing @Stefan Somborac either. Will be on the lookout for that sort of thing though now that you have pointed it out.
 
Joined
May 3, 2018
Messages
148
Reaction score
218
@Yan Gilbert - Typical searches such as "mississippi veterinary services" don't bring up the email. The only search that did is "mississippi veterinary". See if that does it for you...
 

Yan Gilbert

Administrator
Moderator
Local Search Expert
LocalU Faculty
Joined
Oct 15, 2016
Messages
452
Solutions
1
Reaction score
520
yes, see it now, but only for that search. Had to set my location closer so that the kp came up alone.

Interesting the internal page that it links to.

Also, clicking on the word 'email' brought up a search result that shows this.



3953


All kinds of weird with this one.
 
Similar threads
Thread starter Title Forum Replies Date
V Local Services Ad: Does using a different phone number in local services ad effect the organic ranking for my site Paid Search and Local Service Ads 5
Barb Davids Phone number not local area code Moving or Name Changes 2
NevenaIvanova Additional Phone Number in GMB dashboard Google My Business & Google Maps 1
walkities Multi Location Using Same Phone Number? Local Search 2
NickB-Tampa Should all the phone numbers on the landing page to our GMB listing be included in the structured data? Google My Business & Google Maps 2
FriarTuck00 Question Regarding GMB Listings and Phone Numbers Multi-Location Issues 3
M Can I Use Google Voice for Google My Business Phone Number? Google My Business & Google Maps 2
J Changing phone number on individual location GMBs NAP, Categories, Dashboard Data 2
LaurenHoward Mobile SERPs showing wrong phone number on GMB NAP, Categories, Dashboard Data 4
bryanrainey GMB Phone Number for Franchises NAP, Categories, Dashboard Data 5
W Incorrect Phone Number NAP, Categories, Dashboard Data 2
ganapathy Default Google Ads Extension Phone Number (Advanced information section) in GMB Listing Google My Business & Google Maps 2
TriciaClements Business Phone Number Google My Business & Google Maps 5
Ryan Steinolfson Practitioner's Page - Using a Cell Phone number for the listing Google My Business & Google Maps 2
Tim Colling What to do when you've verified your phone number for too many Google accounts? Google My Business & Google Maps 8
freerunr GMB Guidelines: phone number must be under the direct control of the business Google My Business & Google Maps 2
shripadd Some one doing daily edit to primary phone number Google My Business & Google Maps 2
NevenaIvanova Can shared phone number lead to listing suspension? Google My Business & Google Maps 11
JoshuaMackens GMB Ads - Call Tracking Phone Number Paid Search and Local Service Ads 6
FriarTuck00 Google Keeps Changing Phone Number on Listing Google My Business & Google Maps 5
J Using the phone number of the previous local business Citations 5
erickseo Does having a tracking phone number as primary instead of our regular phone number hurt ranking? Local Search 13
EmilyW Yellow Pages: change phone number to claim? Local Search 3
S Same phone number for different location Local Search 8
Marissa Does GMB Secondary Phone Number Show Up Anywhere? NAP, Categories, Dashboard Data 2
D Multiple locations on GMB with the same Name and Phone Number NAP, Categories, Dashboard Data 5
Mathew Coghlan Best / cheapest provider to set up multiple phone numbers Google My Business & Google Maps 3
chrish Two Phone Numbers for Business Local Search 1
L Second Google listing being created from phone number Help & Support for Google Local 5
googlealchemist How is homeadvisor 'stealing' this phone number? Local Search 0
S Additional Phone Number option Google My Business & Google Maps 14
bczubiak Performing Client Audits. Dentist Phone Number Not Showing up in Google Maps Google My Business & Google Maps 4
M Is There A Phone Number For Google Adwords Support? Paid Search and Local Service Ads 5
FriarTuck00 Google Switching Phone Numbers in GMB Listing Google My Business & Google Maps 37
C Google automatically changing times, phone number on listings? Google My Business & Google Maps 4
Matthew Clancy Portal Providing Multiple Unique Phone Numbers Local Search 0
L Portal provides unique phone number for call analytics, how to handle this with NAP ? Local Search 4
B 2 Separate Businesses, Separate Addresses, Same Phone Number Local Search 6
Michael Charvet NAP Question: Same phone number at satellite office a bad idea, or is it workable? Local Search 2
Vijay Marathe Google Knowledge graph not displaying phone numbers Local Search 1
L Can google see that you have a voip phone even if you have a geograhic number ? Local Search 2
F Conflicting Phone Numbers on 2 GMBs Local Search 6
F Sharing The Same Phone Number? Local Search 3
D Multi locations but only one phone number - HELP!! Multi-Location Issues 11
Durandl Multi locations but only one phone number - HELP!! Multi-Location Issues 11
E Changing phone number on GMB hurts ranking? Google My Business & Google Maps 6
J Local Business w/ Multiple Location & Only 1 Phone Number Google My Business & Google Maps 2
R Rebrand and move but keeping phone number Moving or Name Changes 7
Rich Owings Rebrand and move but keeping phone number Moving or Name Changes 7
E Moving to New Location. Keep phone number? Moving or Name Changes 6

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

Trending: Most Viewed

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom