A couple of my clients received calls this week from a company called Renesent.
Their lead-in pitch is that they remove bad reviews by removing the reviewer account which, in turn, removes the review itself. According to their sales guys, their software finds inconsistencies in user profiles (be it name/photo/etc) and then reports them to the platform as "spam". They claim that under the FTC guidelines, the platforms must remove these accounts promptly. They claim high 90% success rate in such removals.
All in all, this is your typical reputation management platform that monitors reviews, ranking, GMB, citations as well as helps with review collection, etc.
Cost varies, one client was offered a "deal" at $595 (after $400) off while another got the same offer at $395.
Have you heard of this company and/or this method to tackle review removal?
Their lead-in pitch is that they remove bad reviews by removing the reviewer account which, in turn, removes the review itself. According to their sales guys, their software finds inconsistencies in user profiles (be it name/photo/etc) and then reports them to the platform as "spam". They claim that under the FTC guidelines, the platforms must remove these accounts promptly. They claim high 90% success rate in such removals.
All in all, this is your typical reputation management platform that monitors reviews, ranking, GMB, citations as well as helps with review collection, etc.
Cost varies, one client was offered a "deal" at $595 (after $400) off while another got the same offer at $395.
Have you heard of this company and/or this method to tackle review removal?