Updating Hotel Descriptions

[officialryguy1]

Hi,

I am looking for some solid help on updating Google My Business business descriptions for hotels. There is no actual field in GMB for this, when looking at a hotel categorized business. You can write a description to be displayed under almost every other type of business category that I have seen – just not hotels.

It's been something I have known for sometime, but with the release of Google Hotels, my client is eagerly looking for a way we can influence what is being written here. I am to understand these descriptions are machine-learned/written so does anyone have any tips for getting GMB to update quickly. I am assuming it would be changing Expedia, TripAdvisor and other sources that metasearch might be using to display hotel room pricing and availability but this is speculation at this point.

 

[Nikos]

Hi,

Yes, the descriptions are sourced from third-party sites like Expedia. Recently, I had to change a hotel description because it mentioned gym whereas the resort had no gym. It was incorrect information.

So I reached out to GMB support on Twitter and asked them to remove this part. After 15-20 days they removed it.

Read how Google restrict hotels online presence: https://onlineownership.com/how-google-exploits-the-hospitality-industry-for-profit/

 

[Lluc]

Hi,

If you are using Google Hotel Ads you should be able to request the change through them, and should be faster.

 

[officialryguy1]

Hi,

Yes, the descriptions are sourced from third-party sites like Expedia. Recently, I had to change a hotel description because it mentioned gym whereas the resort had no gym. It was incorrect information.

So I reached out to GMB support on Twitter and asked them to remove this part. After 15-20 days they removed it.

Read how Google restrict hotels online presence: https://onlineownership.com/how-google-exploits-the-hospitality-industry-for-profit/

Hmm, I have not had the same luck with GMB Support, they have told me to update third-party sites and "soon" Googe will reindex and rewrite a description for them.