Yellowpages listings and Thryv nuisance

[greenfiend]

I haven't looked at our listings on Yellowpages in a while, and due to some former hands who constantly changed addresses and didn't clean up the citations we have a handful of erroneous listings to fix.

And YP just continues to be a pain as the "Claim Your Listing" form does nothing but send someone from Thryv trying to sell you something instead of doing the one and only thing you requested. I've deliberately avoided their stubborn calls and they never reply to my emails.

Does anyone know how to handle these guys to get a YP listing claimed or even updated? Is there a workaround, a special email address of someone at YP, Superpages, or DexKnows who can actually help?

 

[Phil Rozek]

@greenfiend, YP is as mummified as ever, with even the "suggest an edit" feature gone (from what I've seen recently). You might try sending an email to either or both of these: ypcsupport@yp.com or customer.care@yp.com

 

[greenfiend]

Thanks Phil! I'll try those emails. I might have to just move on and let those listings be.

 

[Phil Rozek]

@greenfiend, I'd be interested to hear if those email addresses still get through.

But yeah, I've found generally that when a site no longer gives business owners a way to maintain their listings, the site has circled the drain and is no longer important.