RIP Map Maker Phone Search - Local Dupe Research Just Got A Lot Harder

If you work in Local Search, you know that duplicate listings almost always cause ranking problems.
PLUS duplicate claimed listings are a violation that can even cause suspension. Practitioner listings aren't technically dupes, but they can hurt rankings just like regular dupes do. And if there is an old listing that's marked closed on Google, due to a move, rebranding or practitioner that's no longer there, that can seriously impact ranking as well.

So knowing how to research and find associated Google Local listings is key and is one of the 1st things you should research for a potential new client.

But most of the tools we used to use for this duplicate research are now gone.

Classic maps used to show dupes but is now gone. New Google Maps does not surface duplicate listings. Usually only shows one even if there are 8. So then +Local Search was our go-to tool and it worked really well. +Local is now gone too.

That left us with Map Maker which was not a very good tool for duplicate research to begin with.
NOW PHONE SEARCH IN MAP MAKER IS GONE TOO!

I realize Google didn't do this on purpose to prevent local consultants from doing dupe research. I'm sure they did it because users never searched that way. Why would they? But it sure makes it harder for us TCs to troubleshoot problems for their users at the support forum and for all of you doing consulting to try to help business owners. We also use dupe search to find violators like the one below.
But Google giveth and she taketh away - often.

SOOOOO anyway, let me show you an example to illustrate all the different types of searches you could do to try to find dupes now that Map Maker phone search is gone.

EXAMPLE: pretend a Chiro comes to you and says "I have a great G+ Local listing and good onsite SEO, but I'm still not ranking. Can you help me?"

Here is the G+ L page he gives you: Texas Spine and Sports Therapy Center (The real name)

The 1st thing I would do (if I still worked with clients, which I don't) before I even had his initial initial consultation, would be a quick audit to check for dupes or violations to gauge if extra work would be required or see if he was too spammy for me to want to work with.

Typically the 1st pass in dupe research and the quickest and easiest way to check for dupes recently would be to search for the phone # in Map Maker. But now that that's gone, here are some other options and the results they return.


Back Pain Austin's Texas Spine And SportsTherapy Center PLLC (One of the KW stuffed listings)



G+ search: https://plus.google.com/u/0/s/512-219-8999/people



Google Search: “plus.google.com” "512-219-8999" "Review Summary"
(Last part is to ensure it's a local page with reviews, not a brand page.)

Texas Spine and Sports Therapy Center PLLC- Dr. Bart Atencio D.C.
https://plus.google.com/111608012534569818993/about

Back Pain Austin's Texas Spine And SportsTherapy Center PLLC
https://plus.google.com/103816759878830430481/about

Texas Spine and Sports Therapy Center
https://plus.google.com/107155639753561873100/about

Austin's Spinal Decompression Therapy at Texas Spine and Sports Therapy Center
https://plus.google.com/114407714543753388751/about


MOST consultants would stop there - but there are more hiding out there!

So let's be smart and double check with Michael Cottam's <a href="http://www.michaelcottam.com/google-business-page-finder/">Google+ My Business Page Finder</a> tool which uses the API. Oops. Phone search does not work with the API now either!
And name search with that tool only returns one listing.

By now most consultants would have seriously given up. BUT we are not most consultants! We are thorough! So next thing to check is: Primary category keyword + Address (No suite). This could flush out listings with a different name at that address.

Map Maker: Primary Category + Address Search
FINDS 3 LISTINGS including a NEW ONE​

​

Map Maker: Chiropractor 1500 West 38th Street, Austin, TX
(Leave out suite # for 1st pass because there could be listings w/o suite)

Texas Spine and Sports Therapy Center PLLC- Dr. Bart Atencio D.C.
Back Pain Austin's Texas Spine And SportsTherapy Center PLLC
Austin Spine and Disc (Bingo! This one did not show up with any of the previous search methods)


But there is still one more listing, that does not show up in any of the previous searches.

TRY THIS: Map Maker AREA Search (Find near this point)
FINDS 4 LISTINGS including yet another NEW ONE​

​

Back Pain Austin's Texas Spine And SportsTherapy Center PLLC
Texas Spine and Sports Therapy Center
Texas Spine and Sports Therapy Center PLLC- Dr. Bart Atencio D.C.
Bart G. Atencio, DC (Bingo! Yet another listing that did not show up on previous searches.
But on the other hand Austin Spine and Disc does not show up with this search option.)

FYI to conduct the AREA search above, go to one of the previous Map Maker searches. Click one of the listings so it's selected on the map. Then zoom into the building but leave about a 2 block radius in case there are any map markers in the wrong place. Then on map right below that marker, right click and select "Find near this point" and it will populate the list with all the listings it can find in that area. That could help find a listing with a totally different name or as in the case above, a practitioner listing. FYI Joy did a little video, showing a slightly different way to do the AREA search.




HOW MANY SEARCHES DID IT TAKE TO DIG UP THOSE 6 TODAY?
7 different searches on 5 different platforms.

Who's going to do that every time???

But on complicated cases, as you can see, you'll have to use a variety of search methods now and on multiple platforms to uncover those pesky dupes and practitioner listings.

I challenge anyone to take all those steps above for a different listing.
Tell me how many keystrokes and how much time it took.

So long, long story short. Dupes are often hiding out there. You have to take a whole lot more time and steps to find them now.

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Hey Joy & Colan, I know you are at Summit but I know you do more dupe research than most.
What do you think?

Yikes! This is not cool. Thanks for the post Linda! It was a very good write up.

Thanks Casey.

FYI all, in researching for this post I found a VERY shady ranking trick.

It's not a trick any ethical consultant here would try AND hopefully this slipped by previously, but these edits would trip a filter and not be allowed today.

But now that I discovered it, I'm thinking it could be a hidden ranking factor in some cases where someone scores a one-box even though their name is not an EMD. OR someone ranks high and you can't figure out why they rank.

So this will be one ranking troubleshooting problem you'll want to be sure to check for when you have a competitor outranking that does not seem like it should be.

Stay tuned and I'll get the screenshots done for a post tomorrow AM.

Linda,

I'm not seeing the phone number search working right now either. I had this happen last week and thought it was just me. Arg! I'll search for a workaround once I'm back.

Thanks Joy. Ya I 1st noticed Saturday and Tweeted:

<blockquote class="twitter-tweet" lang="en"><p lang="en" dir="ltr">Just discovered something new that totally stinks big time. Hope just a fluke. Will publish Monday if still an issue.</p>— Linda Buquet (@CatalystLocal) <a href="https://twitter.com/CatalystLocal/status/655448174098669568">October 17, 2015</a></blockquote>
<script async src="//platform.twitter.com/widgets.js" charset="utf-8"></script>
Wanted to wait to be sure not just a temporary bug, check in different browsers, etc. Plus it took me a couple days to write that post over and over and over, trying to get it down, but still way too long.

Well, this look like the perfect moment to share a tool/service I am developing for the last few months. It`s not fully ready but ...

So, this is the tool for duplicate listings search and also for monitoring the dupes

PlePer Tools - Searching for duplicate listings in Google, Facebook, Foursquare, Factual and Yelp

When you register and add your listing, there is an option to add alternative names/phone numbers/websites for better research.

Any feedback will be greatly appreciated : )

Okay so far I can't find a way in MapMaker to do it anymore. I always suggested 2 searches, one for finding listings with the same phone # and one for listings with the same address (in case there is a diff. phone #).

That one for Bart has a different phone # on it so those wouldn't always show up in MapMaker previously unless the listing was associated with the main # at some point in history.

So for now the step I would take to replace doing the phone # search in MapMaker is:

1. Go to Google.com, search this string: "(512) 219-8999" "plus.google.com" "about" "review"
2. Add & Filter=0 to the end of the search URL string

Should show all 5 that are using the phone # and leave out all the unverified ones that aren't connected to Maps.

You would still need to do the search in MM for businesses at the same address to pull all the ones that are using that other phone number. That part still works though (Step-By-Step Guide to Finding Duplicate Google Plus Listings on MapMaker (Part 2) | Imprezzio Marketing)

Linda, thanks for posting this and keeping us all on our toes.

The only way I search now is in Chrome with:

site://plus.google.com + about + company name

e.g. site://plus.google.com about texas spine sports therapy

and then usually play about a little bit with the company name to see if there are any other listings out there. Can be time consuming and no guarantee you'll find everything.

JoyHawkins said:

So for now the step I would take to replace doing the phone # search in MapMaker is:

1. Go to Google.com, search this string: "(512) 219-8999" "plus.google.com" "about" "review"
2. Add & Filter=0 to the end of the search URL string

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Click to expand...

Great tip Joy! Especially the &filter=0 part.

What's best practice now for deleting dup listing? Delete from G+ account? What about Mapmaker? Any additional work to make sure its REALLY gone?

@Matthew - depends on the case. I wrote an article that covers most of the scenarios I've run into. If I left one off, let me know.

The Proper Way To Deal with Duplicates in Google My Business

I had not had time to recheck this til now, but the keyword stuffed Chiro pages from the 1st post have been removed.

Joy,

Could we just use sitelus.google.com and do the same thing? Or are there different versions (https://plus.google.com for example) that would leave that out?

Also, when you say "unverified listings that aren't connected to maps" does that mean the old Google+ brand pages? Or do you mean another type of page?

Thanks

Joshua,

Yeah, I'm talking about brand pages or technically Google sometimes calls them unverified local pages. Either way, they are Plus pages that are NOT connected to maps so they don't really matter.

I've made some notes below.

1. Go to Google.com, search this string: "(512) 219-8999" "plus.google.com" "about" "review"
Adding "About" makes it so that you don't get a dozen results for every tab on the same page. For example, the post tab or the videos tab. This way you only get the same page once.

Adding "review" in the query eliminates all those non-verified brand/local + pages that don't matter.

2. Add & Filter=0 to the end of the search URL string
This is key for getting all of them. Google filters things that are too similar so they might filter 4 pages that "look" like the original.

Whoa you are a rockstar Joy!

I was just doing research for a post and was comparing API results with:
"(512) 219-8999" "plus.google.com" "about" "review"

And they both found 2 listings.

I had forgotten to add the no filter parameter.

Just did the search again with & Filter=0 added and found 4!
2 were filtered and hidden, even with the API.

JoyHawkins said:

Joshua,

Yeah, I'm talking about brand pages or technically Google sometimes calls them unverified local pages. Either way, they are Plus pages that are NOT connected to maps so they don't really matter.

I've made some notes below.

1. Go to Google.com, search this string: "(512) 219-8999" "plus.google.com" "about" "review"
Adding "About" makes it so that you don't get a dozen results for every tab on the same page. For example, the post tab or the videos tab. This way you only get the same page once.

Adding "review" in the query eliminates all those non-verified brand/local + pages that don't matter.

2. Add & Filter=0 to the end of the search URL string
This is key for getting all of them. Google filters things that are too similar so they might filter 4 pages that "look" like the original.

Click to expand...

In your experience is this exhaustive for all the dupes? Or do we still need to approach Mapmaker?

You're awesome Joy!

Joshua,

I still use MapMaker to find listings at the same address because that method above only really works for listings with the same phone number.

JoyHawkins said:

Joshua,

I still use MapMaker to find listings at the same address because that method above only really works for listings with the same phone number.

Click to expand...

Perfect, makes sense!