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Mike Blumenthal has a nice post and video on the new feature. Be sure to check out the rest of his blog post. It's a long time coming!
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Linda Buquet
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Yes, it's about time.
Thanks for sharing Justin!
Thanks for sharing Justin!
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This is great, about time! It's really going benefit local business. Quicker and easier reviews for customers too - double win
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Yes, this is really nice for our dental and orthodontic clients. Its been such a pain walking the practice and the patient through the process...
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You also want to be sure to read Part 2 at Localu.org
Linda Buquet
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Missed that one, thanks Mike!
Here is the link: <a href="http://localu.org/blog/use-this-link-to-ask-for-google-reviews-on-mobile-the-desktop/">Use This Link to Ask For Google Reviews on Mobile (& the Desktop) - Local University</a>
Here is the link: <a href="http://localu.org/blog/use-this-link-to-ask-for-google-reviews-on-mobile-the-desktop/">Use This Link to Ask For Google Reviews on Mobile (& the Desktop) - Local University</a>
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This is a welcome update from Google, and many thanks to Mike B. for nailing it down!
It is certainly simpler to have a single URL to send customers to via the mobile browser. We've obviously updated our application to support this approach. After a few weeks of watching, I see that it does work in practice.
Still, as someone who worries obsessively about converting more customers into reviewers, I can't discount the power of device-specific links targeting the GMaps app. Why? Because in the browser, the customer has the significant hurdle of logging into Google, whereas GMaps users is typically logged in *already*. (Of course, the risk is that the customer doesn't have GMaps at all.)
For now, we support both approaches and are gathering data. Any opinions on which ought be the best practice?
It is certainly simpler to have a single URL to send customers to via the mobile browser. We've obviously updated our application to support this approach. After a few weeks of watching, I see that it does work in practice.
Still, as someone who worries obsessively about converting more customers into reviewers, I can't discount the power of device-specific links targeting the GMaps app. Why? Because in the browser, the customer has the significant hurdle of logging into Google, whereas GMaps users is typically logged in *already*. (Of course, the risk is that the customer doesn't have GMaps at all.)
For now, we support both approaches and are gathering data. Any opinions on which ought be the best practice?
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Using Jon's Grade.Us service with this and I can confirm that it is working quite well.
Linda Buquet
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I somehow missed this comment. Good to hear Ty!
And I agree Dan, that was a great tip from Joy!
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