Recent content by AndreaBerens

Hey Liz, Google suspensions have been frustrating for everyone lately. They are currently backlogged and doing their best to get through them all in a timely manner. However, once this current situation is resolved, it will go back to being more of a predictable time period like previously...

Hey Gerry, As far as setting up a new location, I think as long as you follow the basic guidelines for any listing you should be ok. However, you will want to try to differentiate the two locations as much as possible and ensure they don't share any information. For example, make sure the...

Hey, I am very sorry to hear about your experience, and unfortunately, it is not going to be an easy task to get your listings up and running again. It sounds like you have gotten an account-level suspension. This happens when Google believes there was some type of spammy activity coming from a...

Do they get the same results when you search in incognito mode? It could be that they are only getting different results because they are listed as managers of the listing

Hey, It could be the case that because your client submitted media that was suspicious, Google suspended the case, or it could have been a systematic suspension. It's tough to predict, but this has happened to many businesses lately. If you want them to take another look at your...

Hey Daniel, From what I understand, the best way to get that option would be to set the business up with a domain-level email or give access to a manager with a domain-level email. Obviously, you also need a website for the business you are trying to verify as well. However, in my experience...

Is this the only GBP you have?

Hey Hadi, You will get the best result if you create a new profile for each branch, especially if they have physical locations. However, you will not be able to use the same telephone number for all of them. If you want all the calls to go to one single number, you can use many different...

Hey, I don't believe there is a limit to managers you can have on a GBP listing, but it isn't necessarily the best practice to have too many. If anyone of those managers gets blacklisted or Google believes that they did something spammy, all of your listings that that individual is connected...

Have you narrowed down whether it is the image or the post that is causing the problem?

You should be able to use this link to try and gain access: https://business.google.com/arc/p/ChIJY5YXZ-rrFogRor4SZbveoag

Hey, From my understanding, Google will pull information from many different sources. It can come from your profile itself, or it can come from other websites. It will pull the description, address, title and/or any other information from different locations around the web and post whatever...

Hey Chris, What is the listing you are trying to gain access too? Thanks, Andrea

Hey Nickanson, I haven't noticed or heard of that issue occurring at all. You might want to ask about it on the Google Forums so one of the PE's can report it to Google. They might have a fix for it. Thanks, Andrea

Hey Eamon, I have had that problem, too, and it can be very frustrating. One issue that usually gets me is that if the phone number is in the text, they will reject it. If it isn't that, have you narrowed down whether or not it is the image you are posting with it or the text itself...