Recent content by boydlake

So I have a client with a competitor that just launched a second website and GBP in the same area, in the same competing business industry. The second site is hosted by a national franchise and is a service location franchisee for that franchise. The 2 website contact phone #s are the same. The...

Just following up... Google accepted my edits and now the business in question shows normal hours on their GBP. Huge difference.

Yes, that's the form. From what I can tell, and as you say, it's not very likely Google can or will do anything about it. Thanks for the assist! :)

I have a client with a couple of new competitors that abuse the open hours ranking factor by declaring that they are open 24 hours/day. These are lawn care service oriented businesses. They are not actually open for business all night and use an automated phone system to take information from...

I just had 8 of ten suspensions lifted for a client last week, so I see signs of them responding, but I also have clients that have no reason to be suspended still in suspension. Most of those don't show falling rank though, which has been good to see at least while we work through it. One...

Fascinating topic! As someone whose work is local search almost exclusively, I can vouch for the advantages of a physical business address. It's also something that's abused, so that's why we ( Like Tim, I report what I believe to be GMB SPAM all the time) get suspicious when we see it. On the...

I would second what brettmandoes said about creating a page just for the target market area and optimizing the page for services to serve that area. I think the instinct you had to add the info about the proximity to your nearby office is a good one and would still work on the page.

I just saw this forum today and joined, and had a couple of thoughts to add. Most companies will want a lot of visual similarity for branding reasons. For example, the layout and design, branding etc. will all be identical. Given that, I try to differentiate between store/locations with the...