Recent content by Charles

Well put. I've seen my share of hard listing problems, however, the next tough nut I have to crack, I'm calling you!

I used to guarantee my flat fee such that I would work on a listing until the ranking or penalty was repaired. Then, I worked on a listing that for 2 years had ongoing problems. I pressed the client for other Google account logins, etc, and even worked with Mike B on the campaign after I threw...

I have yet to see a listing permanently banned and I've seen listings penalized return in time. The listings that remained stable after their return we listings that did not conflict with address violations (such as the use of a mail box). Age of record appears to be able, by itself, to bring...

This is somewhat surprising given that Matt Cutts has often stated that all penalties have a remedy in time. I have a simple, and probably ignorant question: what is Google going to permanently attach the penalty to? The account? If it's the account, and the business opens up another account...