Recent content by Doug Cooper

Hi Christian, Our account rep for this particular account is Vivien. Should I have been reaching out to her? I can email you as well if needed.

I would but can't because of how the contract is written. So it would have to be an added cost. Definitely going to rework the SOW for the renewal.

Thanks for the help guys. At least I have some information I can relay back to the client. I have some other local clients on Moz Local which is how I submit and clean up the other data aggregators. I might make a recommendation for this client to do the same. At least for the locations we're...

It's the hours of a bank. I probably can't share a screenshot or anything. Google shows them closing at 2pm on Saturdays. They actually close at 1pm. So customers are showing up after 1pm pissed that they can't get in. This client also has all of their locations in Yext and the hours in the...

I work at an agency and we have big name clients that have a lot of locations. Often when I log into the dashboard they'll be a lot of locations with "Published (1 update)". I've tried fixing them in the dashboard, fixing it on the GMB page, called local support, etc. My updates never stick...

Thank you Linda. I think it was actually something with my Brightlocal settings. It seems to be fixed.

Hi Linda, They are ranked 1st in 7-pack and 4th in organic.

First, I would like to apologize if this has already been covered. I've been searching but I still can't find an answer. I have a client who is ranking in the top 3 in the 7-pack for several keywords for many of their locations. However, when it comes to Google Maps... they are nowhere to be...

I know this is an old thread but tracking impressions from a holistic view in GMB is still very much needed. I have clients with hundreds of locations and there is no way I could go to each location one by one to get impression data. I mean I "could" but I would be pulling numbers for weeks.