Recent content by emarsh

Hey hmarmo, I recently had a similar account-wide suspension of healthcare facilities that took me a couple months to sort out. Google initially gave the same reason for all of them (suspicious activity), but after I submitted reinstatement requests for each location, they either reinstated...

Thank you for your help! After much unsuccessful trial and error, we managed to get a postcard code from the location and re-verified (this makes the third time for this location). Google support seems to have deleted the duplicate after that as it doesn't come up anymore.

Thanks, I understand it's difficult to provide much help with limited details. I appreciate your feedback. If I'm able to get a premium sub approved, I should be able to provide full detail privately. We've found two profiles (ours and the other "rogue" profile claimed by someone we don't...

Thank you for your response! I'm sorry for being vague - I'm honestly not sure how much information about my specific client I'm allowed to share, so I want to tread carefully. 1.) Google support told us in an email that the "rogue" profile is claimed under a different email (I used the email...

I'm new here, but I did my best to find any relevant questions from other users before posting. So far I have not found anyone else with my particular problem. The TLDR: Google marked one of our profiles as a duplicate because there is another profile evidently created by a user while ours was...