Recent content by expinch

Ok thanks, we have Other turned to Off. I really hope they improve their AI system, I'd estimate that at least half of our charged calls right now are for rentals (which we don't have checked), land sales (which are not profitable), or some type of service provider (hey, I do pressure washing)...

Google Local Services

Does Google Local Services pull your company's services exclusively from Google Business Profile now? I'm fairly certain we used to be able to choose our services within the app, but don't see the options anymore. If this is the case, is there any way to prevent ads being shown for some...

We seem to be getting leads delivered through SMS about 5-15 minutes after we actually receive the email notification that a message lead has come in. I know that you're supposed to respond to message leads within like 3 minutes (what I've read), but that seems impossible unless you're scanning...

So are you saying NAP can still help your rankings, but having multiple NAPs won't hurt your rankings?

When you say NAP is dead, does that mean citations are dead? Or that citations still work, and work correctly if the same business has multiple phone numbers?

Creating duplicate what?

My wife has a realtor's license in two states on the Gulf Coast (Mississippi and Louisiana). The name of her website is LivingCoastal.com, and it covers both locations. However, her GBPs are named "Jane Doe - Realtor, South Mississippi" and "Jane Doe - Realtor, South Louisiana". Before she...

My wife is a real estate agent who has both a Google Business Profile and Google Local Services Account. We do pretty well with Google Local Services, but the leads are still few and far between. I'm thinking of getting my realtor's license, and creating my own GBP and GLS, in order to...

I had the same thing happen to me years ago. I went back in an and, as a last ditch, used their feedback form to explain that my infraction was years-old and I don't even run that business anymore. They responded back that all restrictions were lifted and I'm able to run ads again.

I was trying to submit a trouble ticket and saw that one of the options related to account management was uploading an accreditation from the Better Business Bureau. I've never seen this as an option in the GLS dashboard, so I was wondering is this a common thing and would it provide a boost in...

Unfortunately, that's the only option we have for LA unless you have another suggestion? Like I said, she cannot use her broker's address. And other than that we have no presence in LA. My feeling is that this is better than nothing until we're able to possibly buy our own place over there.

But aren't there plenty of service-based professions that don't need to have a physical location to serve customers? It seems like that rule would eliminate a huge portion of Google's business. We verified our home address in MS, using the video method, and had no issues getting it approved.

My wife is a real estate agent in MS. She recently got her LA license. She currently has a GBP and LSA for MS. I went to create an entirely new GBP for LA so that I can also create an entirely new LSA for LA. The problem is we live in MS, not LA. Even though she technical has a...

This course is a pretty good overview if you're starting from scratch, and recently updated: gadsmasters.com