Recent content by fshanksiv

Thank you Joy, I'm going to flag all the new ones one by one and try this once again. You've been such a huge resource I thank you for your past assistance even though we couldn't get a reasonable resolution. I know you're probably tired of me and hearing about this but I assure you the affect...

I'm going to try that now. Thank you for the tip. I will definitely update if it works. I feel like I tried this before but I'm going to give it a try nonetheless and will update.

Does anyone have any advice on what I can do? It's happening on another location and the company I paid thousands too now says they can't do anything. @JoyHawkins if it's another location can't we start a new complaint separate from the location we have since closed?

I thought so too. @JoyHawkins even escalated my issue of 70+ completely blank reviews in a matter of weeks (sometimes 4 a day) and couldn't get Google to remove a single one. I thank her for trying, but my mind was totally blown. She recommended a lawyer, who quoted me $30,000 which I don't...

Wow, that's amazing you've had the success you've had. I have a mentally deranged person who has left over 100 completely blank, fake reviews on a legitimate local business (and beyond, ties to local community, camps, charities, state associations, local Chamber, etc), and Google will do...

Thanks Joy. @JoyHawkins Thanks Joy. I'll do this. 6 weeks is an eternity in business but it sounds like the best solution given the options.

Thank you for the advice but completely re-brand our business? Wow, yeah, that makes sense for a fake listing but not for a real actual business with ties to the community and a client base. That's not even a realistic option. I guess the best advice is to fight spam with spam on Google! Pretty...

2 more blank, 1-star reviews since I updated this thread 1 hour ago. It defies ALL logic that, if it were even possible for us to have this many bad experiences over this timeframe, that not a single one of them would leave a comment about an employee, a service, someone being rude on the...

Yeah, it is my livelihood at stake. And with no new customers in 2 weeks it's gotten bad. This guy is having 3 or more fake reviews left in a single day, there's no way I can get that many positive reviews a day AND close the gap on the 30 or so that have tanked us. I guess this shameful...

Guys, We have waited patiently for Google for weeks now as the fake reviews continued to roll in. We now have THIRTY, yes thirty fake, completely blank 1-star reviews. We heard back from Google this morning and they said that they would take absolutely zero action. Nothing. They pointed us to...

Thanks Joy. When I submitted the form, I received an email auto-response. I will respond to that and cross my fingers. Thank you again. 6 more fake reviews in the last 24 hours... July 23-24

3 more blank 1-star reviews today. That's 9 more over the last 3 days. The listing is completely tanking.... is there anything at all we can do to keep from going out of business?

Send me a message and I can share the info with you. @JoyHawkins Do you have any advice? I am desperate. The reviews are still rolling in today and now our business is dropping off the map. This is devastating....

Hey everyone, I'm praying someone here can assist me.... urgently! We have a truly nasty competitor who has done a lot of terrible things to us over the last year or so, including running up $1,000 worth of PPC clicks on Yelp ads from the same couple of phones (2-3 times a day, same time every...