I think all businesses would like to have their negative reviews removed. But then there would be no purpose to the review system if that was possible. You said that they were fake reviews.
I think he means legitimacy to the potential customers reading them. If the owner replies to the reviews explaining why the negative issue happened, it’s symbolizing that the review is legitimate and not fake.
Wow, I had no idea you couldn’t do this. I’ve used my same Gmail address that I got back at the beginning when it was invitation only for my personal Google Maps account in which I am a local guide and also for my business’s Google business profile. I never received any type of warning out in...
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