Recent content by Joanna at NohoTek

Thanks for being encouraging! We've been trying to track how people find us, & it's not always easy. When we ask customers (most of whom DO call before showing up!) how they found us, most say "the Internet" or "google," and many mention our reviews (we have 12 on Google alone, & all are 5...

Thanks, Linda, sounds like that's what we need to do. I wasn't clear on the fact that it won't affect our rankings--that's good news. Believe it or not, we *do* get a couple of jobs a week from people seeing our reviews on Google, walking their computers over, & knocking on our (unidentified!)...

Update - It's Sunday evening now. We seem to be back in the Map listings, and Webmaster's starting up again, so that's good news (though I do wonder what caused the problem). - Focusing now on how to respond to being told that we should hide our address.

Thanks for stepping in, Linda, especially as I know you're very busy right now. - Here's the Google+ Local page (with the photo glitches I mentioned earlier this week): https://plus.google.com/116799347890130186919/about?gl=us&hl=en - Main search terms: "computer repair," "computer service,"...

I'm hoping we can get some advice here. (It's been a tough few weeks for our business.) Yesterday, I did a search and noticed that our business, which has been showing up consistently in the map "7 pack" in either the #1 or #2 position for most results in local search, had simply been dropped. I...

We are definitely going to have to resize our image to work within the 3:2 aspect ratio, as we have text that is now getting cut off when the page is viewed on laptop computers. Honestly, this is a bit of a challenge, & I wish the size of the image would remain stable. I wonder if this is a bug?

Hi Linda, Thanks for replying. I have spoken to them--many, many times. I've gotten into the habit of changing the listing via phone support whenever possible, since the changes we've made on our own haven't always stuck, or worse yet have resulted in existing, correct information simply...

Hi, I've been trying since my Places listing for my business's actual address, which includes a letter (10 B Graves Avenue), and the "B" has kept getting dropped. I then decided to go with Suite instead (10 Graves Avenue, Suite B), and encountered all the problems described here. At this point...