Did you try creating and/or verifying the listings at the office?
I would try that for the agents who are still having problems. Make sure location services are on while you do it so Google can see that it is happening at the physical location.
If the agents have offices or suites that they...
To answer your original question: there are only a couple of directories on the Yext scan that you can only update with PowerListings.
Do they matter? If someone is complaining about inaccuracy on one of them, it matters. Probably not going to make a big difference to search rankings.
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