Recent content by leilamartin

My competitors also do that. I just ignore it, put my head down and do the best I can to make sure we "SHINE"

We respond to the reviews as soon as possible. My feeling is that if they can go to the "effort and take the time " of writing a review, we can respond in turn and make it a genuine response. I know some from years ago we did not respond but we've changed that and make sure we reply

Just watched a hour long live presentation on this. We have been able to use 20 miles as our "service area" since we go into people's homes. Not any more. I was allowed to put in all the zip codes that we service. We shall see what happens. According to the presentation - some of this has...