Recent content by oprice

We were able to solve it after calling Google non-stop for a month. But it just happened to us again with another LSA account we manage.

Ok great, we'll keep on them then!

We are in the process of reverifying the attorneys' information. One has been accepted so far. No billing issues. Below is a screenshot of what the policy manager is saying.

We did appeal to Google and have gotten mixed answers from them as to why our LSA is in violation but the matter was "escalated." The latest suggestion we received was because the word "therapy" is shown in the copy of some of our pages.

We received a notice in our LSA account last night that our ads may have stopped running for restricted medical content, in particular prescription drug treatments. We checked out Google Ads account thinking it might be coming from that but there's no policy warnings on the account. We went...

I did just that, and I was told on the community forum that I just have to wait. Which is when I posted something here because that didn't seem like a good answer to me.

it's from the no reply email.

Thank you! Yes, I see the pending message on Google, and it says the listing is not visible to the public. Using the verification tool, it does say the business is verified. I've tried reaching out to the support team but all I receive back is a templated email saying they're not sure of my...

We just opened a new office in a new location. I was able to verify the listing through email. We received a message that the verification is processing and it will take five days. It's been three weeks. I've tried reaching out to Google about the status of the verification but haven't had any...

My client currently has two GBP listings in the same city. They have two separate locations in the city, though they are planning to move out of the original office in a couple of months. It is a service-based business and they do see clients at both locations. Since both offices are in the same...