Recent content by Patricia Ptacek

Thanks Joy!

At least 6 months. It’s an office remodel so these days it could be longer!

Does anyone have any best practices on how to deal with when a medical practice has a temp move for remodeling? We have a practice GMB and location page as well as provider profile pages and GMBs. Initially operations asked us to just add text to their practice location page for the temp move...

Hi, I am seeing what appears to be a bug where Google posts are showing twice when you click "view all" from the Knowledge panel. There is only one post in the dashboard but it appears twice in the scrolling pane. Has anyone else experienced this?

Hi, We have several locations where Google Posts are being created when we change our business hours. Is anyone else experiencing this or is this a bug?

I did see that thread - but these had no phone numbers or urls. We were also able to create a new post with just text and get that live and then add a picture and have that go live as well. I assumed it was a one off bug until it was mentioned by another SEO in another forum (same issue).

I have seen 2 instances (different accounts) of all posts in an account being retroactively rejected (were live for months, now marked rejected). Anyone else seeing activity like this?

Does anyone know if social support is still down?

Hi all, We have a client pivoting to telehealth and they are looking for some examples of healthcare providers using the Covid-19 posts to communicate on GMB. Good news is their competitors aren't (yet) but I am struggling to find examples to show them. Anyone have any good examples? TIA!

Hi - sorry I just saw this! Is the listing unverified or suspended? I haven't seen this before for verified listings

Are you a manager? If so you can download the location by selecting it from the list here: Update your browser to use Google My Business - Google My Business Help, and then download locations under Actions. It will download with the address that it was verified at even though it is hidden in the...

Does anyone have any data around the implementation of the Reserve with Google booking function? I'm wondering if anyone saw an overall increase or decrease in total bookings post implementation. Thanks!

Danny just posted on Twitter about Nov 2019 Local Search update: "Neural Matching'

Along the practitioner line- I remember reading a thread that practitioners who practice in multiple locations can have multiple practitioner listings if the hours are fixed (tuesday @ practice A, thursday @ practice B). I am remembering that correctly and is it still true?

Looking for some advice here in light of this thread and others on the uptick in suspensions. We have a new franchise client in the home services industry - with 175+ locations across 2 accounts with listings all over the map (verified, unverified, dups, a couple suspensions). They need alot of...