Recent content by Patrick Leonard

Hey Caroline, For duplicate listings you're exactly right that merging is probably the best move. You've already taken the necessary first step by claiming the 2nd listing. Now you can simply rename the other listing and Google will proceed with the merge. Good luck.

@yigitc I was in Turkey earlier this year and it did seem like there was a higher propensity for spammy GMB practices but that could also just be anecdotal. Lawyer listings are commonly spammed regardless of where you're located. Colan's tip regarding the redressal form is a great start but it...

Chat tool works on the Canadian site but the US site doesn't appear to operate in the same way. https://business.yellowpages.ca/onboarding/#/search

I saw the notification for this in a clients' analytics account a little while ago. It's a small retail store in Canada with a single location so I was surprised that they're seemingly included in this beta. "We are collecting data to generate your store visits reports. This process can take up...

Hey Travis, I've found that if you use their chat support the team will make the requested update on your behalf. Since a lot of my clients don't have their YP login credentials this has been a quick way to make basic edits, suggested edits don't seem to be addressed very quickly at all.

Do you have a physical office/location and a local phone number for each of those cities? If so, you shouldn't need to completely restart on each location. You can create a landing page on your existing domain for each city ie. locksmithjoe.com/city1 locksmithjoe.com/city2 Make sure those...

It's definitely not a common ask but you shouldn't have any issues with that. If it's a local business you'll just want to make sure you have consistent NAP info across all your listings like any other business.

I also use CallRail and have been quite happy with it, the prices are reasonable but I'm also dealing with relatively small call volumes. I would agree with Colan that I've experimented with call tracking numbers in GMB and had no ranking issues. I did ( as your image suggests ) still include...

I agree, that's the explanation I would have reached. Your overall sessions for the comparison period are up while users are down. You have fewer users but they're coming back to the site more often.