Recent content by Rhea Velgos

Search Engine Round Table posted this last week https://www.seroundtable.com/google-business-profile-invites-broken-41504.html Does anybody know if there is an update on when this will be fixed? Thank you, Rhea

Thank you @rustybrick, I can confirm too that we can remove the WhatsApp number.

The numbers seem to be correct, but as I mentioned in my initial outreach, the numbers don't have texting functionality. They are landlines.

Claudia Tomina confirmed this is a bug and Google is actively working on fixing it. Even if you can register a landline to WhatsApp, not every practice/company is equipped for answering texts. Google unilaterally added this to a few profiles, so I'm glad it's getting addressed. Thank you.

Good morning, Over the weekend, we received emails from Google regarding three profiles that were updated with a WhatsApp chat link in the Chat field. The WhatsApp phone number shown on each profile matches the practice's main phone number. However, these are landline numbers and do not...

I’ve seen GBP profiles appearing like this (below) from time to time for Branded Searches. Is there a reason why branded search profiles appear like this vs. the traditional GBP on the right side and organic on the left?

Hi, we are noticing that our healthcare-related profiles (ophthalmology, dermatology, dentistry, ENT) no longer have the insurance field. There used to be a field where you could fill in this exact information, but I don't believe it's available anymore. I haven't heard any of the product...

We did two branded searches for two different practices, one appears as a "places map pack" and the other appears as a "branded map pack" (screenshots attached). Any insight on why they're different? both searches were done in an incognito window. We did notice that one of them had more branded...