Recent content by Sam Austen

Another option that we like to use, is to create a Gmail account for the customer and claim, update and optimise listings from there (as long as the customer doesn't already have access). It also allows you to manually request changes for citations from that Gmail rather than listings to get...

Hi BaggySEO, We were getting listings updated through the contact us form until today! Due to the amount of requests they are getting they will now charge ?50 per location even for the listing to be removed! This is the same for 118. Although there seems no way around this I wouldn't recommend...

The worst one we get is when we try to add a County with a similar name to the city. For instance Oxford is in Oxfordshire but it can take over an hour for someone at Google to realise that this is the correct, full address.

Hi All, If you are looking for a citation builder and know which sites you would like your business submitting to I would use BrightLocal. They will also offer suggestions of good sites. For correcting citation alignments I would use BrightLocal's CitationTracker which will pull through...

Hi All, We have found that the support calls can sometimes take one or two attempts to come through. I think they were down UK wise Thursday and Friday of last week. The live chat is still hit and miss but it has been working today. And like you say Jon, email just appears to be a waste of...

Re: 9 Tools & Hacks to Emulate Google Search Location - Since that Setting is Gone Thanks for all these tips, we were a little stumped in the office at what to do next.

Thanks for these, I love Eduard de Boer's quick citation!

I would suggest as standard something like the following: <div itemscope itemtype="http://schema.org/Attorny"> <span itemprop="legalName">The Law Firm</span><div itemprop="address" itemscope itemtype="http://schema.org/PostalAddress"><span itemprop="streetAddress">130 Belmost Street</span><span...