Recent content by Thompsonpaul

At the most basic level, your business name breaches Google's naming guidelines by including the "LLC" in the name. This is specifically called out as not permitted in G's Business Name Guidelines "Special characters (e.g. %$@/") or irrelevant legal terms" The page at Guidelines for...

Definitely get Analytics installed and start using it to monitor and optimise your site's performance! Google doesn't use Analytics data for ranking purposes. It's just too unreliable, too easy to manipulate, and not available for so many important sites that don't use Google Analytics. To...

If you submitted your documentation through the Redressal Form and it's been ignored, I'd definitely put this mess up on the GMB forum as Elizabeth mentioned and get a Product Expert to escalate it to Google. Given that fake reviews are a legal issue in the US, and that Google is on record as...

The workaround I've seen work a couple of times is to get an unrelated Google account (preferably a Local Guide with a bit of authority) to "Suggest an Edit" of the website address from the front end of the search results.

Nick - I've been seeing multiple reports of this from client sites and from a number of folks in GBP Facebook groups. Same behaviour of being unable to create question or variations like able to create a new Q&A question but then unable to respond to it. Certainly seems like something's borked...

@Dana Franks and @whitespark - referrals will be passed correctly through an HTTP to HTTPS redirect without issue. It's the reverse where the referer gets stripped - i.e. going from an HTTPS to HTTP.

Also found it on quite a number of restaurants and other business here in my small town in Canada when I was doing some research today.