Our listing was suspended after updating our address to a new location - did the post card thing, everything was updated and was fine for a week. Then BOOM! hard suspended for no reason. Filled out their reinstatement form, called India idiots numerous times, tried Twitter, email support- we...
I got a generic Response asking me to DM them further details. I did that and haven't received any response in a week after multiple requests to help :-/
No, it was the agent I spoke with at the GMB phone # - when I questioned him further, he said it was an internal glitch and to allow more time. When I asked him if they had an expectation of how long until this "glitch" was fixed, he said he had no idea, sorry! Nobody is able to help and there...
Do you mean via the reinstatement request form or is there another email for support? We've tried escalating via their GMB hotline (what a joke!) And also via Twitter direct message and tweets to GMB - there are dozens of requests just like ours. Today GMB rep tells me "sorry, there is an...
Hi Phil. We changed our physical address, nothing else was changed.
Our phone number, web url, services offered, areas served, EVERYTHING else was not altered. We simply moved to a new office. Our marketing team has the new address and was scheduled to push the update live across all public...
We are a local plumbing business located in a small town. We launched in 2013 and have had a GMB listing since inception, without issue. We recently moved to a new shop, and followed the instructions our PPC / Marketing agency recommended and changed the address on our existing location. Got the...
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