Recent content by wcssderek

I didn't even notice that until now. Wow!

I found a tool called Postamatic, which is a simple Google sheets tool that allows you to post to multiple GBP accounts. It can also post Google Q & As as well as Reviews. It's a little buggy, but seems to work most of the time.

We do have a third party tool running on our pages that could be using AWS. I'll have to doublecheck.

Thanks, Jeff. We've already set up filters for certain reports. You may be right about not blocking that traffic. Do you think it's possible that all this Ashburn traffic is legitimate but just being routed through AWS?

We're seeing a large amount of direct traffic from Ashburn, VA in GA4. In doing research, many have said this is AWS (Amazon) bot traffic. It amounts to 17% of our users and the average engagement time is 15s. It's really skewing our numbers as we don't do any business on the east coast. We can...

Actually, yes it did. I was able to upload two separate videos after compressing them down to about 44 mg each.

Thanks, Colan. I bet that's it. I'll try compressing them below 75 mg and see if that works.

For the past week or so, I've been getting the error, "Something went wrong and your photo has not been uploaded" when I try to upload a video to GBP. I'm getting the same error on multiple business locations, so it is not unique to any one business location. Anyone else getting a similar error...

That's good feedback, Jeff. I hadn't seen this. As far as paid advertising on other platforms, yes, we advertise on Facebook/Instagram, Yelp, Google, and Bing. Haven't jumped into TikTok yet.

With the economy the way it is, our industry (self storage) has hit quite a slowdown. In looking for ways to increase business, I wonder what effect changing the GBP cover photo to a promotional graphic would have? Our business is hyper local, so most of our traffic comes from maps search. We...

Thanks for the suggestion. I just looked at it and it says pending. But I also found an identical request we made back in December (another person in my department has access to this account) and that one is still pending as well.

I wonder how long I should wait before attempting to do it again? It's been two days and the change hasn't been made.

Will do, Colan. I have a feeling I'm going to have to go through support to get this to stick.

Nevermind. I found it. You have to go to Google Maps and suggest an edit, click on "change name or other details" and the pop-up will allow you to suggest this be removed. I do wish it were under GBP though.

For one of our locations, in the Google Knowledge Graph it says "Located in: Home Depot." We're actually in front of a Home Depot at a different address. I can't figure out how to edit this information in GBP. Any ideas?