Recent content by acharlton

In my case, the reviews were redundantly posted across several different yelp and google profiles and the original 7 implied her to be an ex-employee: "the owner uses people up and throws them away like garbage," etc. Both could be the reason for the removal. After they were removed the employee...

Thanks! The reviews were taken down. Eventually, the review management tool populated with the reviews I had flagged. I then appealed them, showing evidence that this person's previous reviews had been removed, the person was posting the same review everywhere and that they were a former...

Looks like the appeals tool started working. Just took a while (maybe a month?) to populate with the review removal requests so I could submit my appeal (even though they hadn't yet made a decision). Reviews can be stressful when you're just starting out!

Hi, thanks for the response! I did report them through the tool but got no response at all. Not sure how I can appeal it in that case?

Is there any way to get these ex-employee reviews removed? Her earlier 7 reviews implied that she was an employee so they were all removed by Google and Yelp but these 3 are stickier. Thoughts?

If you have a landing page where they choose a review site (Google, Yelp, etc.) you can prompt them. For example, for Away Clinic, we say "our favorite reviews say where they're going and what shots they got." Seems to work well so far. My main reason for using the landing page is that I'm...

I think you'll need a flexible website that allows you to continually add service area pages. You'll need all three pages mentioned and you'll probably want to start including some of the larger towns and villages--especially Brookhaven. You'll also want to create supporting content that is...