Recent content by Adnan Dz.

Quick edit: Also, since you mentioned in the title that it’s a shared office space - that’s an additional red flag and brings us back to the need for clear visual proof (permanent signage, and a dedicated, private office).

In short - no, that’s not going to work. I assume these would be SABs? Even if you somehow get them verified, they’ll almost certainly get flagged later, and reinstating additional locations like these is a nightmare (usually impossible). When it comes to bills, sometimes you might “get away”...

Hi @vinn12 have you tried claiming it - triggering the ownership conflict process? If the website (and you have a domain-based email) and the phone number are the same - you might be able to claim ownership if you try it with an email that is using the same domain (business domain). Or, after 3...

Yeah, you’re right - probably not worth the hassle. Thank you, Joy, I really appreciate it

Thank you @JoyHawkins We’ll go that route (and maybe report the duplicate a few times just in case). Do you think it’s worth reaching out to support to explain the situation before we make the change? I'll probably just get an automated reply, but still... I’m a bit hesitant because with...

Thanks! We will try that first and see if we can get it taken down. The client is in the US.

Thank you @JS Girard I was kind of afraid of that… We’ll try to report the listing Google created before we move. If that doesn’t work, we’ll update the address on the main profile, reverify (most likely), and take it from there. I might reach out to support just to see what they say - in case...

Hey everyone, We have a client who is moving their storefront to a new address. The new location already has an unclaimed GBP, likely because the building had signage and showed up on Street View during renovations. What’s the cleanest way to handle this? Should we claim the unclaimed listing...

PlePer extension is a good one and it will show you Place ID (among other things) when you have the GBP open in Maps view.

Thank you, Joy! That makes sense. I’ll instruct the client accordingly and may even put together a short script for them to use on the call, so they can clearly explain what happened and what we need support to do. Really appreciate your guidance!

Thank you very much, Joy. Just to be clear - the live call is for that old listing, and we can add the address after we click on the "Verify" button. It's that usual step when creating and verifying an SAB. It's where it says: Please enter your postal address to verify I did not mean that the...

Hi @JoyHawkins just wanted to provide a quick update: support has now given us the option for a Live Call on the old listing (while the new SAB we verified at our actual address is still marked as a duplicate). Would you recommend going ahead with the Live Call in this situation? On the call...

Hey, hope you don’t mind me chiming in here. @JS Girard - based on the screenshot, it looks like it's an SAB. Google includes permanent signage instructions for storefronts (when they reject the video). @Brian - TGL if the video is technically fine (steady, good lighting, clear, etc), the...

Thank you very much! It's a huge relief to know we weren't doing something wrong and that this is reversible. I'll give it a few more days to get it sorted and will reply back here with an update. Thanks so much for your help!

Thanks so much for your quick response - I really appreciate it. Apologies for this long message. I’m hoping you can help me understand what happened in our specific case. We followed the recommended workflow: created a new listing at the correct, legitimate address and verified it. That new...