Recent content by Alan Myers

I know what you mean. This was not a new business, but we had a very difficult time getting it verified - which is a lengthy story of woe. Once it was verified, i expected to see it in the search results sooner than this, but I guess I need to learn to be more patient!

Thank you! I'm seeing the same results here too. I can't believe it! That was not there yesterday when I posted this problem - I guess it just took time. What a major step forward! Thanks again for pointing that out. A major problem for me has come to an end.

I have a client that operates a "flightseeing" tour - N2 Alaska or n2alaska.com. There was great difficulty in getting the business verified but that finally happened on January 12th. There is not a storefront, which was part of the problem of getting the business verified but "I deliver goods...

This finally had a successful resolution. After being denied a phone call to try to explain the situation with local-help, I requested another postcard verification to restart the process. Someone at the local post office delivered the verification card to the PO Box, even though the...

I sent an email and asked for a phone call. The Google rep informed me that a phone call was not going to happen: "Your listing could not be verified to appear on Google Search and Maps because we could not confirm that it’s located at the business address listed on the account. Enforcing these...

Okay, I'll try that one more time. The last two times, they "put us through some paces" then asked for a picture of the storefront (again).

Hi Linda, Thanks for your reply. There are two problems with using his home address. One major one is that there is no postal delivery to that address, only to PO Boxes in that community. The other is that he does not conduct business with clients at that address. If there were postal...

This is an out of the ordinary situation, and I can't seem to get local-help to consider the special factors. They repeatedly ask for information, we comply, then ultimately we get this request which we've explained multiple times, is not possible in this case: What you can do: If your...

Actually, yes. Banff is a major tourist destination and there are lots of hotels on that same street. One is even called Inns of Banff. If that's the case, then I'm not sure how that might be solved.

I have a situation where a business disappeared from the map search result, but there is not another similar business at the same address. As with the others, when I zoom in on the map, the business appears in the map search results. The business is Banff Inn, a hotel in Banff Alberta, and the...