Recent content by Andrew Dale

I have tried to replicate it a few times and am getting very spotty results. It seems like trying to same path doesn't produce the same results each time. Not sure if anyone else can weigh in.

It was done through a Google Workspace account. It appears as though sometimes it will trigger and sometimes it will not. I am still experimenting with what word I submit and the process to see what will trigger it every time.

Well..... experimenting and I was able to get this: This is promising!!!

@seowned Yes, exactly. If the profile already existed, meaning a former employee or past owner had created it the it would trigger an only phone verification.

I know of a person behind part of this initiative! This foundation is called Cardiac Crusaders. They are looking to be able to map and, as Joy said, provide it to first responders so that they know where an AED might be located near by. I think it is a great initiative and it completely...

Elizabeth, I would love to see your list of Support Resources :) You always pull the best ones out (like a rabbit out the hat!). I have never seen some of the resources for support that you share. Thank you!!

Colan, that is interesting. So if someone is trying to create or verify a listing, then it might be worth having an trusted account to verify or create it? What do you think are the factors for a "trusted" account? Then what are the factors are for a trusted business? Would love to hear your...

If I create a department then you normally get video verification, however if it already exists and the client just didn't have access, and we attempt to get access, that is when it trips the phone verification only. @seowned It doesn't matter the department (Sales,, Service or Parts) it...

Elizabeth, I have not, as I have just gone through the normal support form. I will try this and let you know how it works out. Thank you!

I do a lot of work in the automotive niche. I have about 1500 GBPs that I manage. When onboarding sometimes the client has a Services or Parts Department listing out in the wind and when I try to claim it, 8 out of 10 times it offers a phone number-only verification method. This might sound...

I get an error in every GBP that I attempt to update the service categories to add custom services. Has anyone else seen this?

I know it really doesn't matter, but does anyone have any insight as to why?

Wow, that is insane and genius all at the same time! Lol. I had a client who's pin was moved to a different state, just like Nikki. When we moved it back, it popped a suspension and it was really difficult to resolve. Nikki, I had them collect all of their utility documents for the last few...

Colan, Thank you for the explanation.

It will not let me accept the invite on this one account. There are a ton of GBPs attached to it but I have never seen this before. I guess I don't understand the message.