Can't Accept Invite

[Andrew Dale]

It will not let me accept the invite on this one account. There are a ton of GBPs attached to it but I have never seen this before. I guess I don't understand the message.

 

[Colan Nielsen]

Hi Andrew,

In my experience, this happens when you are using the agency dashboard and the GBP tries to add an email that is connected to the agency account as a manager. Instead, once you use the agency account, you need to have them add a business group ID as the manager or owner.

 

[Andrew Dale]

Colan,

Thank you for the explanation.