There was an instance where a company profile could only be verified via documents—specifically, a passport. The system offered no other methods whatsoever—such as recording a video or providing other types of information—whereas here, you have several options to choose from.
Support will not review any documents unless a video is provided.
In other words, you must first attempt to verify your profile by recording a video.
Please grant access to the staff on-site and show them how to start the recording; the process takes only 5 minutes.
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