Recent content by Brian.Hastie

Have you banned them from accessing the page?

To those who send business responses: Do you reply to all reviews, or only those with content in them?

I've seen a few of these on locations I manage and unfortunately even after flagging them they still remain, sometimes a year (or more) later. Thankfully they're largely positive reviews but it's unfortunate that they still remain I'd love to learn how their algorithm detects/decides what stays...

Hi Joy! That'd be much appreciated. You can find the thread over here. Thanks again.

Hey Phil, Thanks for the reply! 1 - The reviewer did not edit his review. We keep offline copies of our reviews and I compared both, and they were identical in terms of content/spacing/etc. Also, in cases where reviews have been edited, I've seen the new edit date attributed to it when it does...

Hi all, Long-time lurker, first-time poster. One of our locations (which you can find here) is having a bit of an issue with regards to (what we believe to be) legacy data in Google Reviews. When sorting reviews through the Sort by: Newest filter, we have a review from two months ago as the...