Recent content by Claudia

I find that you have to get really aggressive with the provider and email a rep or reach support directly to have them unattach your GBP. Grubhub owns seamless so ask for both to be removed at the same time. Same with Uber Eats and Postmates. Make sure they remove them both at the same time...

Thanks for sharing the links. Hope you find the blog post informative.

Thanks for tagging me Joy. @sd1111 I have a great blog post on my website about several scenarios and patterns Google's looking at now. I also did a podcast with Joy about this topic and Darren Shaw. Depending on the industry you will see Google removing reviews that have huge spikes in...

Thanks @JS Girard for the share!

yes sorry i misread this.

This is not a bug. Its working as intended. After a suspension you essentially have to rebuild trust signals through reviews and clicks. Ive personally experienced this as well. Its common issue after suspensions.

I recomend you update the business name to match the sign. Verify then you can change it after the verification is complete. I would make sure you are not pending or processing before any update.

I went through this same scenerio for a client. To be clear Joy is right as it is complicated and support is unpredicatable. Here is what we did.... We created the new listing as the business was operating out of both in different towns but close proximity. Once we were ready to officially...

I recently moved reviews from one location over to another. The business moved but for a time was operating at two locations. When they finally closed the original location I was able to move half the reviews over. Not all moved over but I was happy to have get whatever amount was moved. As...

Is this similar to what you are experiencing?

I should have emphasized an opening date in the future. Not a past date. Sorry I didn’t clarify that.

For processing status if it exceeds 7 days I create a support ticket. Make sure you don't have a opening date set either. I know for sure that having a opening date can cause your profile to be in a processing status. If that is not set and you are still in processing then Google support...

I have not seen this but I would definitely go to the Google forum and start a thread. Since there is no option to get directions there is something wrong with the address. Have you attempted to edit the address in your Google Account? If you do re enter the address and save it, it may...

Hello, listings clean up take a bit of effort. I would start here. https://www.tripadvisorsupport.com/en-US/hc/owner/articles/374 You may need to claim one then optimize it properly. You can also contact support after creating an account. That link should help you get started.

It is hit or miss with me. Recently I have not had as much success removing reviews from employees even after escalations.