Recent content by Claudia

I went through this same scenerio for a client. To be clear Joy is right as it is complicated and support is unpredicatable. Here is what we did.... We created the new listing as the business was operating out of both in different towns but close proximity. Once we were ready to officially...

I recently moved reviews from one location over to another. The business moved but for a time was operating at two locations. When they finally closed the original location I was able to move half the reviews over. Not all moved over but I was happy to have get whatever amount was moved. As...

Is this similar to what you are experiencing?

I should have emphasized an opening date in the future. Not a past date. Sorry I didn’t clarify that.

For processing status if it exceeds 7 days I create a support ticket. Make sure you don't have a opening date set either. I know for sure that having a opening date can cause your profile to be in a processing status. If that is not set and you are still in processing then Google support...

I have not seen this but I would definitely go to the Google forum and start a thread. Since there is no option to get directions there is something wrong with the address. Have you attempted to edit the address in your Google Account? If you do re enter the address and save it, it may...

Hello, listings clean up take a bit of effort. I would start here. https://www.tripadvisorsupport.com/en-US/hc/owner/articles/374 You may need to claim one then optimize it properly. You can also contact support after creating an account. That link should help you get started.

It is hit or miss with me. Recently I have not had as much success removing reviews from employees even after escalations.

To remove third part vendors you need to go in the food ordering section as shown in image. From there you can select the 3rd party you want to remove. The manage provider will pop up. Select Remove Provider. Each provider is required to provide instructions on how to remove the integration...

I think the peak was in July for deleted reviews and now they are coming to the forums or they are sweeping different categories at different times. July - 266 deleted reviews out of 5,505 (4.83%) August - 178 deleted reviews out of 6,062 (2.94%) Sept MTD - 58 deleted reviews out of 4,683...

By the way you were supposed to hit the Get help with Verification button you find the business and go through those prompts then you get to the page I displayed.

Are you clicking next step? Click that then contact support again... https://support.google.com/business/contact/business_verification_awf?dark=0&sjid=9569677181023865857-NC&authuser=1 This is the next link I get.

When you contact support you should get a form to fill out. try this link.

A lot of good feedback here. For me I have noticed the following: Search console plays a role in instant verification. Brand recognition or business name across the web plays a role. Brand new businesses with no citations and brand awareness will almost always have to get verified...

Google has stated that Starting in January 2024, you might see fewer direction requests and a lower number of people who have viewed your business. This is because Google is making updates to better protect people's privacy and give you more accurate results. I stumbled on this support thread...