Recent content by Claudia

  1. Claudia

    Verification failing for all three markers

    Interesting, I think that is a useful tip. Thanks for sharing. Its makes sense.
  2. Claudia

    Verification failing for all three markers

    No they do not qualify for bulk.
  3. Claudia

    Verification failing for all three markers

    I am noticing a brand that I work with that all the verification attempts across 3 new locations are failing on all three markers. Ive spoken to each business owner and they are doing all the right things. Showing the surrounding area, signage, unlocking the door, detailed vehicles, tax id...
  4. Claudia

    How to Recover a Hijacked GBP?

    Try this link, https://support.google.com/business/contact/business_owner_conflict You may need to get a case id the escalate in the Google Forum.
  5. Claudia

    Google Business Profiles When Moving to A Different State

    In my experience even when the address is shown and the address changes the account is going to be more prone to verification. I started creating new profiles for big moves and transfer the reviews. Although moving reviews has its own challenges its always worked. It just requires persistence.
  6. Claudia

    Restaurant pickup order display adjustment

    I find that you have to get really aggressive with the provider and email a rep or reach support directly to have them unattach your GBP. Grubhub owns seamless so ask for both to be removed at the same time. Same with Uber Eats and Postmates. Make sure they remove them both at the same time...
  7. Claudia

    Spike in Google Review removal after the review guidelines change?

    Thanks for sharing the links. Hope you find the blog post informative.
  8. Claudia

    Spike in Google Review removal after the review guidelines change?

    Thanks for tagging me Joy. @sd1111 I have a great blog post on my website about several scenarios and patterns Google's looking at now. I also did a podcast with Joy about this topic and Darren Shaw. Depending on the industry you will see Google removing reviews that have huge spikes in...
  9. Claudia

    NEW Local SEO Tips for Dentists

    Thanks @JS Girard for the share!
  10. Claudia

    Unable to See NMX Preview Upon Clicking on GBP From Dashboard

    This is not a bug. Its working as intended. After a suspension you essentially have to rebuild trust signals through reviews and clicks. Ive personally experienced this as well. Its common issue after suspensions.
  11. Claudia

    Must outside signage match GBP name exactly 100% for verification?

    I recomend you update the business name to match the sign. Verify then you can change it after the verification is complete. I would make sure you are not pending or processing before any update.
  12. Claudia

    Restaurant opening 2nd location and eventually closing the current one

    I went through this same scenerio for a client. To be clear Joy is right as it is complicated and support is unpredicatable. Here is what we did.... We created the new listing as the business was operating out of both in different towns but close proximity. Once we were ready to officially...
  13. Claudia

    Profile Merge/MIssing Reviews

    I recently moved reviews from one location over to another. The business moved but for a time was operating at two locations. When they finally closed the original location I was able to move half the reviews over. Not all moved over but I was happy to have get whatever amount was moved. As...
  14. Claudia

    GBPs stuck in limbo - Backend/Frontend database bug?

    Is this similar to what you are experiencing?

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