Recent content by dale-jepto

  1. dale-jepto

    Vendor for Bulk GBP posts

    Like most Local SEO vendors, we have this functionality in Jepto. However, we also included the ability to customize posts with Liquid (A simple and fast templating language built by Shopify and used across various email tools) that allows you to create dynamic posts with conditional tags like...
  2. dale-jepto

    Does it make a difference which google category a custom service is entered under?

    Yeah im referring to custom services too. In our platform we highlight custom services in purple, so Im trying to find an example of one where they are duplicated or where a service might be added to an unrelated category. I tried adding one through the GBP dashboard this morning, and I'm...
  3. dale-jepto

    I found out today what happens when google deletes a vertical you're using

    @JS Girard I get what you are saying now. Here is the screen you were referring to with the error. I was able to inspect the API call that Google makes when you click the OK button, and you can see that they are throwing an error because of the primary category. I also checked the current...
  4. dale-jepto

    Does it make a difference which google category a custom service is entered under?

    When Google suggests custom services for your profile, they do so in both the primary and additional categories. This would lead me to conclude that it should be what is the most relevant category, not what is the primary. Having said that, services can be repeated across different categories...
  5. dale-jepto

    I found out today what happens when google deletes a vertical you're using

    I noticed the same situation, but the outcome was very different. In this scenario, Google also deleted the category (Commercial cleaning service) that was being used as the primary category. But instead of leaving it with nothing set, they edited the profile to a close match (cleaning...
  6. dale-jepto

    Who does the best live reporting for GBP on an external link for our clients

    Looker Studio will give you a lot of flexibility on the layout, but you will want to use the BigQuery connector as you can't scale with a 'normal' API connector to that many locations because of the matrix limitations and latency. For example, filters on your charts are applied after the data is...
  7. dale-jepto

    Does doing or not doing review replies affect local search ranking?

    I agree that you should reply to all reviews, but I haven't seen anyone run a test specifically to determine how it affects rankings. Google support constantly pushes replying as part of their best practice guide, which I wouldn't read too much into. There could be an indirect uplift in that...
  8. dale-jepto

    GBP phone number disappeared 4 days ago with no notice! How do I find out how this happened?

    We have that feature in Jepto too Google Business Profile Change History — Jepto Help Center
  9. dale-jepto

    Progress Dashboards?

    I would recommend that you use Looker Studio to pull all the data in from Analytics, Search Console, etc. for free. There isn't a native Google connector for GBP connector, but we have a free one if you need something to get started Jepto — Free Data Studio Connector for Google Business Profile...
  10. dale-jepto

    GBP Metric Anomalies: Driving Direction Spike, Lack of Non-Brand Queries

    The response from Google was only concerning the spike in Jan 24. Any change back in June 23 might have been due to the change to unique user tracking that started back in Nov 22 in the API, but took a while to roll out to the GBP dashboard. However, as you said it would have correlated with a...
  11. dale-jepto

    Fascinating Observation, can anyone explain it?

    Have you tried getting the map polygon of the placeID?
  12. dale-jepto

    GBP Metric Anomalies: Driving Direction Spike, Lack of Non-Brand Queries

    1. The statement I got from the Google API team indicated that it's not a bug, but rather a change in the way they track the data. Here is the statement again 2. The API doesn't filter query data unless they believe the keyword is considered to be sensitive or it could be used to identify...
  13. dale-jepto

    New photo upload interface and file size requirements

    I have been working on a new media feature for our App and it's quite interesting to see the differences between the GBP dashboard and the API. For example, the ability to add a description and set the category of an image is only available through the API. Also when you upload an image for a...
  14. dale-jepto

    Efficacy of driving around and searching for own business to boost traffic

    Unfortunately, changing the service areas doesn't affect rankings in any way and is just used by Google to showcase the areas you focus on to customers within the Knowledge graph. If you have moved locations I assume you have seen this? 3 Steps to Move Your Service Area Business Google...
  15. dale-jepto

    Review Insights (avg review)

    I've never seen that metric in GBP, but Bing Places provides that along with similar benchmarking metrics by giving you average and popular business metrics so you can compare. Although probably not as helpful considering the small market share.

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