Recent content by dangerdavis

Hello, I have a few clients who are trying to get verified through the live video option as well as my coworkers. We all seem to be running into issues however when we get to the chat part of the process. Either the chat will just kick people out while they are waiting in line, kick them out...

Thank you! I appreciate your help.

Thank you! Do you know if, after the chat, they are speaking to a person or is it a bot? The client I am dealing with is annoyed with the bots. He wants to know if it is an actual person at some point. Thanks again, I really appreciate you helping me.

I have a client who isn't very tech savvy and tried to do the live video verification himself yesterday. He got frustrated and quit because he thought he would be talking to a person and it appeared to have been a bot. He wants me to help him with the whole thing but I am not sure that I can...