Recent content by dotgal

@JoyHawkins Is there a way to change the mobile number messages get texted to?

We're posting some Google reviews on a website and to ensure users they are not fake is there a way to hyperlink to the specific individual Google review referenced on the site? We were going to take an excerpt to reference it and the user can click to go to the actual review.

Ideally, it would be great to have a site follow WCAG guidelines to ensure web accessibility which also helps with SEO. However, some clients may not want to implement everything in the guidelines. In that case, if they want to have an ADA Compliance widget installed to help with web...

I'm trying to transfer primary ownership of a GBP to another owner. When I click on the pencil mark nothing happens. Has anyone had this issue? How did you resolve it? Is there an alternative way to transfer ownership?

I'm trying to make sense of Google Ads' call detail reporting. Would someone be able to explain why Google is unable to report on the call phone number? I was trying to make sense of this and have attached a small sample of my report. I thought that for all manually dialed numbers you can't...

I'm wondering what's the consensus on utilizing image sliders in 2023. I'm hearing that using sliders is outdated and not as user-friendly. One of the benefits of the slider is being able to showcase different images and messages to users. Is there a SEO friendly slider? Or in replace of a...

@Lozo Digital I haven't dealt with pharmaceutical-specific clients, but have ones in healthcare. My experience with GBP that sometimes the posts would trigger a content policy violation depending on the verbiage used. You can try posting and if it doesn't go through revise the content.

I've noticed that Google Ads call details reporting grays out a lot of fields that can be pulled into the report. For instance, having cost measurements such as spend and cpc would be great in order to determine the ROI on a call. Additionally, the keyword field is available but the actual...

@Matt Casady Thanks for your thoughts. On the bids, do you recommend new advertisers start with Google determining the max bid and then adjust accordingly? For accounts that have run for a while, do you see the per lead paid going down, staying steady, or going up? My hunch is that the space is...

Has any advertiser or an agency worked with a client that has utilized the Google Guarantee? It's a great upsell for consumers when they see a Google Guarantee - almost like there is no risk to using a provider. However, if Google pays a customer this money, will the advertiser be penalized by...

Is it a lot of work to get a client's LSA to show up on the 1st 3 results? Do you find that max bid needs to be a lot higher than when originally started? Do you manually set a bid or allow Google to determine a max bid? If you allow Google to control, what's the best way to not exceed budget?

@Matt Casady Curious what would be the reason to have a couple or some verified reviews? Is there an advantage for ranking better (showing higher up) on LSA with verified reviews?

@Wary Goose The option I see is "Add a new Business Profile". The message I'm seeing is below. Will this provide me access and not transfer ownership (which is what I'm trying to avoid)?

Does anyone know where I can manage the users for a GBP profile? I recall that it use to be somewhere on the left-hand column where I can click to manage users. Now that's gone. There's no backend dashboard anymore and all management is on Google's frontend search. I don't see a section for...

@ElizabethRule I agree with you. Sometimes I see a lot of push by 3rd party vendors to post their URLs which in effect would help the 3rd party website get more exposure.