Recent content by ElizabethRule

  1. ElizabethRule

    Anyone seeing Google blanket-suspend eXp Realty agents?

    Not that I have seen. I have just seen posts about it on the GBP community forum. As well as screenshots from people who contacted Google support who says the guidelines prevent them from working with cloud-based brokerages.
  2. ElizabethRule

    How To Small UX Tweak That Led to an Instant Traffic Lift

    This is so funny to me, Google really thinks Reddit has all the answers lol. LOVE to see your results are so positive from adding TL;DR - thanks for sharing!!
  3. ElizabethRule

    Anyone seeing Google blanket-suspend eXp Realty agents?

    Currently the advice going around if you want to get your eXp realtor listing unsuspended is to distance yourself from the brand as much as possible. Crazy!
  4. ElizabethRule

    Anyone seeing Google blanket-suspend eXp Realty agents?

    I would argue they likely deserve to have listings, even if eXp operates with a virtual office model. They can be SABs.
  5. ElizabethRule

    Anyone seeing Google blanket-suspend eXp Realty agents?

    Just spotted a brutal thread over on the GBP Help Forum and wanted to see if anyone managing real estate clients is running into this. Apparently, Google's live verification teams are explicitly telling some real estate agents that they are no longer verifying eXp agents, leading to instant...
  6. ElizabethRule

    Help! Suspensions wrecking our Agency

    Does this happen with every account you claim with that email - or just some? An agency account might actually help - it builds trust with Google which can help mitigate account issues.
  7. ElizabethRule

    Help! Suspensions wrecking our Agency

    In my experience, content can mean an element on the profile is not adhering with Google's guidelines, usually something big like an address, phone number or service area. Typically Google doesn't care about other types of content on the profile, and if the content itself (like a description or...
  8. ElizabethRule

    Anyone else seeing a broad GBP performance lift in April?

    I checked half a dozen locations in the home services space (HVAC, plumbing, roofing, garage door repair) and I am not seeing this trend across the board. Some are up and some are down. Are you seeing this trend for clicks, calls, directions, or texts specifically?
  9. ElizabethRule

    Practitioner Listings for Dental Practice- best set up?

    Yep, I would not add any secondary categories. Stick to just those as the primary categories. You essentially do not want any category overlap between the practitioner listings and the main listing or the dental hygienist listing. Again yes, I would not add emergency or pediatric to the main...
  10. ElizabethRule

    The 5-day review bug is back

    Such a pain!!! But if it works, it works, and it might be worth all the extra hassle if the reviews stick after.
  11. ElizabethRule

    Can you get the link to an specific review via GBP API?

    No idea, gonna tag some API experts to see if they know. @noahlearner @dale-jepto
  12. ElizabethRule

    GBP 11 days in, still under verification

    Your best bet is to reach out to support and ask them why the profile is still not live. It could be a glitch. Since it has been a week or so, have you gotten this fixed?
  13. ElizabethRule

    Recent fluctuations in the 'Local Pack' for multi-location businesses

    Google added "open hours" as a local ranking factor back in December 2023. https://www.sterlingsky.ca/google-confirmed-openness-update/ Have you noticed it has gotten even more prevalent recently?
  14. ElizabethRule

    The 5-day review bug is back

    I have been seeing a TON of reviews being removed for businesses lately that follow this pattern. Did this business end up getting the reviews posted again? Do they just have to wait, or did they contact support and get this fixed? I have a 50/50 success rate with Google support on these types...
  15. ElizabethRule

    Sometimes I am sure google trolls me

    Sometimes in major cities it can be a struggle to rank outside of a 1 mile radius. I think it depends more on how populated a city is and how many competitors are nearby, so it is not a US vs Europe thing but a populated city vs rural area thing.

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