Recent content by ElizabethRule

Happy to help!

Hey 425Coxwell Dan Merin, Have you tried submitting the redressal form yourself? https://support.google.com/business/contact/business_redressal_form

If you have already submitted the redressal form multiple times, your only recourse is the GBP community forum and asking a PE to escalate it. You can also mass report them on maps from multiple accounts, especially local guide accounts with more trust. GBP community forum...

It really depends on if all those variations actually get searched. I would focus on searches you know the GBP shows up for as shown in GBP Insights, and what actually gets clicks as seen in Google Search Console. Test a few variations that get impressions and clicks, and make sure it actually...

Not something we've tested specifically, but I would default to putting them under the primary category unless they relate more to a secondary category.

There is a problem with Google when you change the address on a service area GBP and the profile continues to rank in the area where it was originally verified. More on that here: https://www.sterlingsky.ca/move-your-sab-without-destroying-rankings/ Nope, this will not fix itself over time...

Both! You should add mentions of all the services or keywords that you want the GBP to rank better for. A good tip to know which keywords matter and actually get searched is to look in GBP Insights and Google Search Console to see what keywords your GBP gets clicks for currently. If you are...

Looks like the post is locked. Can you start a new one and send me a link?

Send me a link to the latest post you did on the forum and I will take a look.

Haha yeah, Google has all the information they need already, right? 😅 Might be worth making a post on the Google Maps community forum and asking a PE there to escalate to Google so they update the maps in that area.

What country is this? Sounds like an area Google Maps has abandoned. Can you suggest an edit to add or update the street name? If that did not work, I would go to support and ask them to add the correct information to maps so you can create the GBP.

New to me! Did you try that option? What documents did it ask for? Curious to know if this worked, or if Google required another verification method even after the documents were submitted, which I find happens with phone or email verification.

Yep, Google's system isn't perfect. Google might not have detected a suspicious pattern, which is why the reviews stayed live. Look at the reviewer's user profiles to see if you spot patterns, like leaving reviews for the same types of businesses or having all their other reviews from another...

Not seeing it myself, but if it's a bug support can usually help. https://support.google.com/business/gethelp

Yes, this is a trend many business have experienced. It's a mix of AI overviews/AI local packs and more Ads (LSA, search, and local pack Ads) on the local SERPs. Especially prevalent in the legal space. Sterling Sky wrote about it in June https://www.sterlingsky.ca/the-state-of-local-seo-in-2026/