Recent content by ElizabethRule

Update part 2. Verification went through, without the need for a second verification method or contacting support. Actually surprised!!

A lease and a license should be enough to get a profile reinstated, as long as both include the address that matches the GBP. The bigger question is why the profiles are being suspended immediately in the first place. Does the business already have any profiles live on Google? You need to...

I think most businesses write blog posts from the company’s perspective. You can and should balance that by adding customer stories, case studies, photos, and similar elements to create a more customer focused feel.

New businesses should absolutely create high value citations. Established businesses do not need to worry about creating new citations on an ongoing basis, but keeping existing citations updated if NAP information ever changes is important. Although NAP consistency across citations might not be...

The networking in person is unmatched. A live chatroom like on Discord or Slack helps, but nothing can replace face to face interactions at an in person conference.

Totally agree, fresh content is a must, or else the talk could fall flat. The engagement you get from a live audience versus doing a talk virtually is also underrated!

I think enough businesses use phone trees that Google had to come up with a solution for that, or else the AI feature would be pretty useless.

Actually, I have heard recordings of these calls, and Google’s AI is able to navigate phone trees just fine. In one particular example I listened to, it selected 2 for “new customers” and was connected to a representative.

With LocalU Global coming up on January 28, I’m curious how people here feel about virtual conferences compared to in person events. What do you genuinely like about virtual conferences? What frustrates you or causes you to disengage? And what do in person events still do better in your...

Not surprising, Google is so bad at enforcing it's own policies

Sorry I do not have a solution, but I bumped the thread

Unless another business moves in and verifies a GBP, it is quite possible Google doesn't notice, but there is always a chance. The main issue would be TMJ clients and them knowing where to go. If the business thinks they can manage that, it may be worth it to just leave it where it is now and...

I'm not sure. There is so much that is unknown about the new AI price checker feature on GBP. When I tested it, the three businesses at the top of the email that Google sent me weren't any of the three that appeared in the map pack. I am also not sure how many businesses Google calls, or why it...

Update! We got the post card days ago, I put in the pin 2 days ago, the verification is still pending as of now. In my experience, this typically means Google will ask for verification again at some point.

I would also update the publish date in the CMS whenever you make an edit. Helps Google know it's revised, fresh content.