Recent content by ElizabethRule

There is a new AI button in Google Search Console, is anyone seeing it in their accounts yet? I am not seeing it, but I have seen posts on Linkedin about it (s/o Brodie Clark always with the fresh insights) wondering if not in the US yet? Can anyone confirm? excited to use it to see if this...

Service Titan is expensive - so I know that's an issue for a lot of small home service businesses. Candedly might be more affordable

Oh, I see what you mean now. I’m not aware of any study offhand, but I’d think the easier it is to book directly online and complete the whole process in one go, the better.

What is the client's business name? Does the name contain a keyword?

Great, let us know!

You can contact support and ask them to mark one as a duplicate, or you can suggest an edit in Maps. I recommend the support route so you can make sure all reviews get transferred.

Hey there, are the fake Google reviews still live? If so, your best bet is the GBP community forum https://support.google.com/business/thread/new

Service Titan can do this, have a few clients using this on the website + GBP and it seems great https://www.servicetitan.com/features/pro/scheduling

I would be more direct with the messaging for sure. Something like: I would also send it to every customer, whether they have a Google account or not. Some other tips: If you have employees, make sure they are also always asking for reviews. Ask other businesses and vendors your business has...

Have you tried this form? it should get you to a team that specializes in helping claim and verify Google profiles.

Google is aware of the missing reviews issue and working on a fix to restore eligible reviews. Despite that, your best bet is to contact support here and ask them to restore all missing reviews. Try to give them the exact number of missing reviews and if you have it, any screenshots, user names...

I do not think this is an agency account issue, despite what OP says on the forum. I am not seeing this issue on any profile I have access to in an agency account. I think the missing Google business dashboard issue is profile specific

love the gif!! lol Google is aware of the missing reviews issue and working on a fix to restore eligible reviews. Despite that, your best bet is to contact support here and ask them to restore all missing reviews. Try to give them the exact number of missing reviews and if you have it, any...

I have seen that happen, but in my experience the review usually sticks around.

I can't really speak to why the order of the services differs between incognito and when you are signed in. As for your second question, “Why/how does Google get info for services that we are not finding anywhere on the site?” Google pulls this information from a variety of places, including...