Recent content by ElizabethRule

I feel you on the walking on egg shells comment, I am waiting on making major edits to all my client profiles, whenever possible, for the foreseeable future for this exact reason :/

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Yeah the GBP suspension delay is getting out of hand! Google did release an official statement on it, though no timeline given for those still waiting in the backlog.... https://support.google.com/business/thread/332742804?hl=en

Yep should be the same process!

There is currently a huge delay in appeals. 3-4 weeks is currently normal waiting time. You can confirm the status of your appeal (to confirm it actually got submitted) by visiting this link. Unfortunately, there is no way to speed up the time it takes right now for Google to review it.

You can use this form and Google will investigate your account for contributions not visible on Google Maps.

I'm seeing them in Australia too!

The best way to get this escalate to Google is posting on the GBP forum and asking a PE to look into it. I would resubmit the redressal form at least 1 or 2 more times before though. Also see if you can make any edits on maps.

Probably just a delay on Google's end for when the data reports on desktop vs mobile.

You can mark it closed. Or you can contact Google support and ask them to mark the old profile as "moved" to the new address, and ask them to transfer the reviews to the correct profile. Explain to them they are the same business and anything they have in common (same name, phone numbers etc)...

This help article lines out the steps you need to take https://support.google.com/business/answer/7663063?hl=en Transfer primary ownership of an organization To transfer primary ownership of an organization: Sign in to Business Profile Manager. Select the organization from the drop-down menu...

Thanks for the update!! It's crazy how long these review blocks can last, glad it was resolved for you! Wish Google would have given you more insights into why they added the block in the first place and what got them to remove it.

Yeah, it should be ok. I would caution any major edits for the time being though, as Google is still dealing with a 3 to 4 week backlog on suspensions, so I would not want to test major changes right now.

Well that's good at least. I do not know of any way to influence the order social links are shown :/ You can try the GBP forum and see if a PE will take it to Google (or maybe has more insights)

Are the social profiles that are showing, but you did not add, for the right business?