Recent content by ElizabethRule

I’d recommend updating the footer and contact page with the new address before the move, and definitely before changing the address on your Google Business Profile. Same goes for major citations, social media profiles, and any online directories like the local Chamber of Commerce. The more...

To confirm, you used Google's "Manage your Google Business reviews" tool to report this review, and then you appealed it, and it got rejected? Since you have a case ID, you can post this on the GBP community forum and ask a PE to escalate this to Google. To me, the live review seems to violate...

Yikes! sd1111 keep us updated if you are able to get this resolved!

Not SEO but you can run Local Ads and get the branded pins that will show unprompted

I just helped @Cordell Crowley escalate an issue like this to Google https://localsearchforum.com/threads/gbp-support-claiming-a-website-isnt-official.62258/ Google claimed they fixed the issue, Cordell can you confirm if they did?

I’ve seen that before, 30 days is the longest of the possible wait times, I think. It means Google doesn’t have enough internal info to auto-approve the edit, so it needs more time to review it manually. What were you trying to change, were you adding or removing cities from the service area...

Glad it worked for you!!

Congrats!! You won the GBP lottery!

1. You can create the profile for them, but you may not be able to verify it for them. Google may require video verification, and at that point the realtor would need to log in and verify the profile with a live video. You may get another verification method, like email or phone, but those are...

Are these all for the same business? Are any of these accounts bulk verified? Hard to say without knowing more specifics. What types of edits are you making?

We typically do full CallRail set up for clients.

We use CallRail for many clients, and they have a texting feature.

Interesting! Mention that in the GBP forum thread and provide the Case IDs - I would think Google will want to dive into why support is saying that. The original chat feature from Google is depreciated, but this new WhatsApp and SMS chat number is brand new.

Wow, good to know! I meant they are not visible on the profile.

If the appeal is denied in the tool, you can submit a second appeal (Request additional review of a denied appeal). Only submit this after reviewing the guidelines for representing your business on Google as well as reviewing the guidelines on how to fix a suspended profile here. Make sure your...