Recent content by EmilyW

Sometimes certain industries still require archaic methods--like faxing. I have experience in the financial industry and see this often, and it has to do with regulators and compliance, it's really outside the hands of the local offices. It's a fine line of how much to accommodate and how much...

Ben, you worked your magic! Listing became active again yesterday, and we slowly and gently optimized. :-D I think we are back to normal. THANK YOU!

UPDATE: The listing allowed me to verify and request a postcard today, but become immediately suspended after requesting the postcard. :-/

UPDATE: GMB community chat has been taken down the thread again.

This is not something I've considered, great idea! Will be considering this as an option. Thanks for the brainstorm!!

Good recommendation! Thank you. Will watch to see if Ben's internal request will resolve this, but may try that in the future!

City name removed. Thanks for sending it internally, Ben! I'm not making any other changes until hearing from you, just to keep things simplified.

UPDATE: Still really need help with this!! I'm going around in circles and not sure what else to do. I've direct messaged some GMB experts, and not had any results yet. My GMB community thread has been taken down again (3rd or 4th time?). Reposting it here: Repeated suspension, repeated taken...

UPDATE: The GMB support community keeps taking down the thread, with no replies, after about 3 days. Am I not compliant in some way? Here's the thread, still hoping someone can escalate or help me with something I may be missing!! Continued suspension: confused with a UPS store? - Google My...

This is the link to the GMB support community, in case you want to respond there. Remember, the original thread was removed, so this is a new one I created today: https://support.google.com/business/thread/69618442?hl=en&msgid=69618442

I posted this on 9.1.2020 in GMB support.google.com It was taken down about 4 days later, with no responses. I'm bringing it here in hopes someone can help escalate this with the Google team. ------------ We received this location in a suspended status. I've asked for reinstatement 3 times, each...

This hasn't affected me, but my 2 cents--if you are newly charged a new fee (2%) with the new method, up your price by 2%. Also, I'm not familiar with Freshbooks, but most programs you can click "print" then within the print dialog box, convert to a PDF to save. You might try that if you haven't...

Its a restaurant, with signage and suite number visible in the exterior image.

There are 9 that show as duplicates. Same address, but they lack suite numbers. My location has a suite number. Its a shopping center/strip mall type of storefront. There are a number of neighboring locations that came up with a separate suite number. What I continue to send to GMB for...

Thanks for this input. It looks like we have an accurate address. Do you have other ideas so far?