Recent content by ForwardMotion

Thank you very much for this information. We are working to try and get this all together before we appeal.

I have a client I just set up a new Google Business Profile for his service area business and it was immediately suspended when I submitted it. I believe the problem is that we are using his home address and his home is a brand new home and doesn't even show up on Google maps yet. Google is...

The reason for hiding the address is because my client doesn't serve clients at this address and it is home address, so he doesn't want everyone knowing where he lives. He is a service area business. Thanks for your feedback.

Hello, I'm looking for some advice on best steps to take in helping a new client get their GBP live. My client attempted to setup his new GBP on his own and set it up under his old address that is outside the area that he wants to optimize for. He is a service area business, so he hid his...

I'm hoping someone can help me with an issue one of my clients is having with his GBP. For 4 days straight now his business keeps getting marked as Permanently Closed. For four days straight now we have received an email from Google saying his business has been permanently closed and then ask...

Thank you Mike. Good information to know. I had never seen this, so it surprised me. I appreciate your feedback.

Hello, I'm seeing a very unique situation happening with GBP and Google Maps for a particular business category. What I am seeing the last couple days is that when I do a search for "private chef (city, state)" that it is bringing up only one business in that area now. It even changes my...

My client has received multiple negative reviews from a person who is harassing them, and he isn't a past client of theirs. They have never done any work for him. We have had a couple of the reviews removed for going against Google's guidelines, but as soon as they get removed he goes back on...

I have a client that is being bullied by a non client. Sounds like it is a friendship/acquaintance gone awry and the ex-friend/acquaintance is out to destroy my client. He put up a 1 star review with the text, "Sketchy People" and that was it. We tried to get it removed and it never was...

After doing some further research I have found that the business was originally verified under an old home address that they don't live at anymore and it is not located in the main target area they are wanting to optimize for. What is the best method to add the new verified address and hide it...

I'm needing some guidance on optimizing my client's GBP listing for a service based business. My client set up there GBP before I took over the account and they have no clue what address they used when setting it up. I'm finding that they are not ranking well for the main city they are wanting...

Thanks Colan! I was able to get it up with using a unique phone number and I just added the location to the website on the locations page and the footer and that seemed to do the job. I will be redoing their website for them hopefully and will be creating a page for each location, but for...

Hello, I am working with a business that has a brick and mortar location in my local area. We added their GBP about a year ago and it has done great for the business. They are now adding a new location in another state south of us, but as they get it up and running they are starting it out as...

Thank you very much Elizabeth! Great information for me to think about. I've even been doing some research on the intent of each keyword, like landscaping vs landscaper. So much to think about it can get very overwhelming. Your newest video on implicit vs explicit really shed some new light...

When optimizing a websites homepage for a company that has two main categories, what is the best practice, i.e. lawn care and landscaping? Especially since you can only choose one primary category on Google Business Profile. I am planning to have a service page for each of their services...