Recent content by freerunr

@raellovepie Does this still work for you? I've tried finding it on Bing (using Chrome and Edge), including some variations of this query, but I'm not seeing it.

Resurrecting a dated thread here, we're now looking at using Clarity for an upcoming onsite optimization test involving modifications to existing pages on several client websites. Curious to hear if anyone has experience with the tool and can share pros/cons. I've seen some write-ups...

I also like how they're eligible to display in justifications (see Joy's 3rd point here re: "Provides" justifications: Local Justifications in Google My Business: Everything You Need to Know).

@jrobbins Sounds what we started seeing in July: Permanently closed listings receiving "Disabled" status

Having used an agency account for 2.5 years that houses listings for numerous different businesses, the risk of an account-level issue is ever-present. The way we handle it is having very stringent internal controls: always abiding by Google's policies (and GMB PE's recommendations), and having...

Does anyone know what this section is intended to do? Maps profile > "Suggest an edit" > "Change name or other details" Just another entry point for verifying a profile? It looks like it isn't an option on verified profiles. I don't have any authority to manage this specific one, but...

Great -- thanks for confirming, @Yan Gilbert. Think Google would be open to spelling that out in the guidelines if you suggest it? 😁

@whitespark Do you recall if this direction was based on something Google or a PE said, or testing? I noticed the guidelines currently indicate "A practitioner shouldn't have multiple Business Profiles to cover all of their specializations." But it doesn't speak of having multiple profiles to...

Update on your recommendation, @Colan Nielsen: my inquiry to GMB Support about why this happened included mention of one of the businesses as an example, and they reinstated that profile on Maps (with a "Permanently closed" label) 🤦‍♂️ Perhaps I should have just let it be, because now that...

I've opened a case with GMB Support, like you suggested, @Colan Nielsen. @Phil Rozek, maybe not as helpful to you that I'm blurring the NAP, but here are some. These are four unique businesses, and we have plenty more. But it's certainly not the case for all (~30% of our "Permanently closed"...

tl;dr: is Google changing profiles that are marked as closed to "Disabled" status? Managing a very large number of clients, we have a certain average number of suspended / disabled GMB profiles at any given time. We try to keep things squeaky-clean according to the guidelines and advice from...

Adding to @raellovepie's comments, @BenFisher also pointed out earlier this year how they can be valuable for controlling the main photo on a GMB profile.

This sounds similar to something @Phil Rozek wrote about last week. In his scenario, it was an account tied to Google Workspace (formerly G Suite) that was deleted: What to Do If You Lost All Your Google Reviews after Accidentally Deleting Your GMB Page | Local Visibility System @Jason_Parks1...

@Colan Nielsen, did the conversation result in any helpful information that you can share? One thing we're wondering is if we utilize our own call tracking number on GMB, would enabling call history result in calls no longer getting tracked using our own system? If so, why? Because wouldn't...

@Zhivko, you're referring to mobile app notifications, I'm assuming, since I don't think messages receive email notifications. Did your user account grow to be over 99 listings? @BenFisher covers this topic here (video here begins at the part where he talks about it):