Recent content by ganapathy

Oh sorry, and thank you for pointing that out, @keyserholiday . I have now edited the help forum post and added the reviewer’s profile link.

Thank you for your guidance, @keyserholiday . I have now posted the issue on the Google Help Forum using the suggested content. I have also attached the required screenshot in the post, as advised. Please let me know if any additional details are needed.

Hi everyone, We recently received what appears to be a fake negative review on our Google Business Profile and are seeking guidance on how to proceed further, as our previous actions have not been successful. Details of the Review: Reviewer Name: Don M Review Text: “Horrendous customer service...

Thanks for the insights, @JS Girard . I agree with your theory that reverification can cause the algorithm to “freshen” the GBP’s ranking, potentially surfacing issues like review staleness—especially in a highly competitive vertical like real estate. I also received an update from our API...

Thanks, @JS Girard . Yes, I’ve reviewed the customer’s Google Business Profile. While I don’t have access to their previous ranking data, they mentioned they were ranking well for terms like “realtors in 36561” and “realtors in 36542.” Here’s what I’ve confirmed so far: Stale Reviews: The...

We have a customer who claims that their Google Business Profile was previously showing in the 3-Pack on Google Search and ranking in the top 10 on Maps.Google.com. However, after connecting their profile to Example.com via OAuth and re-verifying their Google Business Profile, they noticed a...

I wanted to seek your opinion on a specific practice regarding professional listing platforms. If a business displays Google Business Profile (GBP) reviews on other professional listing platforms (e.g., Birdeye, Zillow, Experience, etc.), does Google consider this as duplicate content...

@JeffClevelandTN Here's the update: We successfully utilized the Google Index API with the assistance of our Python developer to perform a fresh crawl. This allowed us to index previously unindexed pages, and the process was a success.

Thanks for sharing your experience, @JeffClevelandTN . I have already recommended this practice—creating a new page and redirecting the old page—to our development team. We have kept it as the final option. I will update you on the status.

Initially, Google crawled the page and encountered a 'Not Found' status on October 6, 2023, with the Desktop bot, and on October 13, 2023, with the Smartphone bot. However, the page is currently returning a '200 OK' response, yet Google appears to be neglecting further crawls. The initial '404'...

Below is the James' reply in Google forum: "Your (my) case has been completed and deemed unable to reinstate due to negative strikes. There is nothing more I (James) can do here (Google forum)." But I can see that my case seems to be "In Progress". Can you give me your thoughts, answers, or...

Sure, I will ask for an update after a few days. No, I won't open multiple cases with Google or others. Thanks Colan.

Yes, I am waiting for James reply, but he is not replying for the past 4 days in Google forum.

Thanks for the reply, Colan. Yes, we have seven other listings in Australia and one in India. Those listings are qualified and met the guidelines. Below are the listings in NSW, Australia 1.Southern Cross Group: Suite 2, Level 4, 309 George Street, Sydney NSW 2000, Australia NSW Master Licence...

Below are the business details Website URL: Southern Cross Group: Security Company | Facility Services Primary Category:Security guard service Phone Number: 1300 557 434 Mail id: info@scgroup.global Business Address: 4/369 Victoria Street, Wetherill Park, NSW 2164 Opened on January 14, 2005...